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"Staff are friendly at all times, always happy to help, most staff are bilingual so understand English really well if you’re unable to learn Spanish. Rooms are immaculate and spacious."

"The rooms are very good but it also depends where you get put. If you have to have the lights on when there is sun outside asked to be moved. The drinks I believe are somewhat watered down. AI plus you get proper drinks. Food not always warm but plenty of choice."

"Room was very basic small bedroom bathroom very dated, room could certainly do with an upgrade, certain areas of the hotel could do with a fresh lick of paint. Food at breakfast and evening meal was very good plenty of choice really good quality."

"After a mix up with other accommodation we had to make an emergency booking on the day. So our experience of the hotel was brief. However it was also a very pleasant one. The service from the staff at check in was spot on and took very little time. The room was surprisingly large and had everything ..."

"Barcalo Royal Level was a great resort - the room was spacious, modern, clean and well equipped. THe main hotel areas are very clean and neatly laid out. The communal toilets near restaurant and pool need some repairs, but every other common area was very nice. The restaurants are so good, the amount ..."

"We enjoyed everything about our stay. The hotel is spotless, the staff efficient and friendly, the food was all delicious and the rooms and beds very comfortable. Costa Teguise is a great base from which to explore Lanzarote as well as having good beaches, bars and restaurants. We hope to ..."