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"Everything was as advertised. Staff was very friendly and helpful! They helped store our bags since we showed up before check in time."

"The location was great, quiet and walkable to sights. The service from staff was extraordinary and consistent. The restaurant is excellent and is a really good value, especially at breakfast. Their pool and spa were beautiful and they don’t nickel and dime you for every little thing. You won’t regret ..."

"We love the Bernini Palace. This was our second stay there and will always consider it our place to stay when in Florence. We love the old world charm, the attentiveness of the staff and the location in the city. Also, the breakfast is wonderful! The rooms are well appointed and include a turn down ..."

"Overall our stay in Hu Firenze was great. The restaurant on location was really cool and tasted pretty great too. The staff was friendly and helpful. Our little house was a big tent basically. Interesting but annoying when people would come check it out or tap on our house (happened a couple times). ..."

"Excellent. Good location, clean room, and nice staff."

"great customer service, good breakfast and the room was clean. A little far from the station if you are walking with a suitcase, but the price is right."