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"Lovely staff and dining options. Beautiful grounds. Feel the property needs updating internally to truly provide a wonderful guest experience. Parking was hit and miss which was difficult when carrying shopping etc."

"The room was clean. The staff very friendly. The location was good And it was quiet of a night."

"The room we stayed in was very nice, a Heritage Valley View Room. It was however very small, but very well presented and styled. The bathroom was good, with a large shower. The staff were very pleasant and helpful. The interior of the hotel is very lovely and luxurious and the views from the restaurent ..."

"What a wonderful place to base your Blue Mountain excursions from. Excellent."

"Absolutely amazing property in the rain forest with a five minute walk to Wentworth Falls view. Each apartment can be two bedroom by opening the adjoining door to upstairs studio. So our two bedroom rental came with two fulky stocked kitchens, two bathrooms with a two person jet tub / shower combo, ..."

"Exceptionally beautiful heritage hotel, excellent service, immaculately clean rooms. Breakfast is very good too."