voco Orchard Singapore by IHG

5.0 star property
VIP Access

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Photo gallery for voco Orchard Singapore by IHG

Exterior
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Property amenity
Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, minibar, in-room safe
Outdoor pool, free pool cabanas, pool umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Parking available

Explore the area

Map
581 Orchard Road, Singapore, 238883
  • ION Orchard
    ‪4 min walk‬
  • Orchard Road
    ‪15 min walk‬
  • Singapore Botanic Gardens
    ‪16 min walk‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (High Floor)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room (Walk-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Presidential Suite

  • 164 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Room (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Deluxe Room, 2 Single Beds (Walk-In Shower)

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Suite, 1 King Bed with Sofa bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Balcony (Premium)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Club lounge access

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Accessible, Club lounge access

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed (Walk-In Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Club lounge access

  • 69 sq m
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

voco Orchard Singapore by IHG

Luxury hotel connected to a shopping centre in Singapore with 4 restaurants
Along with 4 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Voco Orchard Singapore by IHG offers 423 shared accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Singapore hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include sports massages and massages.
The shopping around voco Orchard Singapore by IHG gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Orchard Tower. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 4-minute walk from ION Orchard and 15 minutes on foot from Orchard Road
  • Airport shuttle service available for a fee
Voco Orchard Singapore by IHG offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

17 meeting rooms and limo/town car service are available. Event space at this hotel measures 23203 square feet (2156 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury voco Orchard Singapore by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Singapore hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Opus Bar and Grill – This steakhouse serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Il Cielo – This poolside restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Iggy's – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Reservations are required. Open selected days.
D9 Cakery – On-site delicatessen. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Korean, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured valet parking on site (SGD 15 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 45.56 for adults and SGD 22.78 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • D9 Cakery
  • Iggy's
  • il Cielo
  • Opus Bar and Grill

Things to do

  • Art gallery
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 17 meeting rooms
  • 23,203 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (127 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Shared accommodation
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 45.56 for adults and from SGD 22.78 for children
  • Airport shuttle fee: SGD 90.95 per vehicle (one way)
  • Valet parking fee: SGD 15 per day
  • Rollaway bed fee: SGD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Voco Orchard Singapore by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Hotel Singapore
Hilton Singapore
Singapore Hilton
Hilton International Singapore
Hilton Singapore Hotel Singapore
Singapore Hilton International
Hilton Singapore Hotel

voco Orchard Singapore by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 341 reviews
Rating 8 - Good. 94 out of 341 reviews
Rating 6 - Okay. 35 out of 341 reviews
Rating 4 - Poor. 5 out of 341 reviews
Rating 2 - Terrible. 9 out of 341 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SG-AUG24

nice spacious room. excellent location. comfortable beds and great breakfast variety
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service by staff.. from front desk to housekeeper.. Will definitely be back again..
Stayed 1 night in Jan 2025

10/10 Excellent

QUN

Stayed 1 night in Jan 2025

2/10 Terrible

Hong Wai

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. 1. Hotel water never come at the tap. If you turn the tap to the left by 2/3, no water is coming out. By managing at 1/3 turn, hot water never come and the water pressure is extremely low. 2. Shower head water pressure is extremely, extremely low. It took me one minute to complete wet my short hair. Ridiculous. It triple my shower time. 3. Half of the surface of the air grill at the cool air discharge is dark. Not sure if it is mould or dirt. Believe the condition is a lot worse behind the grill and inside the air duct.
Stayed 1 night in Jan 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to shopping.
Stayed 3 nights in Jan 2025

8/10 Good

Ariel, Irvine

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Great service, very good location but needs improvement on rooms, bathrooms, overall interior. Its a bit dated. Would stay here again if they do renovation, refresh of the rooms and interiors.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great brekkie and friendly team

Travelling with a 2 year old and arriving late from a long haul flight. Check in was super easy, friendly and even gifted a soft toy. The cot was all ready in the room as requested and then at breakfast. It was a great selection, (better than many hotels that I have stayed in recently), and again the friendly staff helped with a good table and a high chair. Both pools were connected and I couldn’t recommend it enough for the staff and location. Do be minded that it is on Orchard Road and occasionally you could hear some loud traffic. Thanks for making our stay very easy and enjoyable.
Stayed 2 nights in Dec 2024

8/10 Good

Kin Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Hin Fung

Stayed 2 nights in Nov 2024

6/10 Okay

Annie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Over price. Room old , shower in bathtub annoy and especially aircond so noisy every 5 mins.
Stayed 3 nights in Dec 2024

10/10 Excellent

Su Ling Serene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the opportunity to go to the lounge when I stayed in Voco Hotel. The staff, whom I saw the 2 days while in the lounge were awesome! They are Joo, Sheryl, Roy and Natasha. They were friendly and approachable - always attending to my needs where necessary. They would take the initiative to recommend and serve me drinks as I ate in the lounge, be it during tea break or dinner. They were also prompt in clearing the table as I was done eating. The table is therefore always clean and tidy. When given the time, Joo and Sheryl would ask for feedback, so that they would improve on the quality of the food and services. They welcomed any feedback given and were also appreciative of them. I felt very comfortable dining in the lounge - not only because of the food quality but the amiable nature of the staff. They are truly an asset to the hotel. Thank you for this wonderful experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On Orchard road and close to the MRT. The service was excellent
Stayed 2 nights in Dec 2024

8/10 Good

Robynne

Very good location, helpful staff although when enquiring of the concierge about the gold markets etc we were directed th Orchard Road and not told about the gold in the Indian Quarter. When asking for the shuttle to the airport we were told we had to use the taxis e even though the shuttle had dropped us there.
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything around Orchard Road, close to MRT station.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and well-maintained. The staff are also attentive to our requests. I, frankly speaking, had enjoyable and pleasant stay and hope to come back whenever time permits. Thanks Team…
Stayed 2 nights in Oct 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and well-maintained. The staff are also attentive to our requests. I, frankly speaking, had enjoyable and pleasant stay and hope to come back whenever time permits. Thanks Team…
Stayed 3 nights in Oct 2024

10/10 Excellent

Ling Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay in voco

Very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Choua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dushyant Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 7 nights in Oct 2024

10/10 Excellent

Bobby

Stayed 3 nights in Sep 2024

10/10 Excellent

sansar

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven Ronnie Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great hotel couldn’t pick a fault staff were so helpful rooms were very clean and the breakfast was awesome great variety . Location was brilliant right on the strip close to shopping malls and the mrt .
Stayed 7 nights in Sep 2024

10/10 Excellent

Branko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Voco Orchard Singapore Hotel were all very welcoming and friendly and made our one week long stay a memorable one. Orchard Road Singapore is a shopping and dining experience that will stay with you for a very long time. Singapore is one of the prettiest cities in the world.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ravishankar, orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location! On orchard road next to all the malls and food courts, MRT station was a 3 min walk which made it convenient to go anywhere in Singapore, room was spacious and clean, breakfast buffet had so many options, no complaints on anything whatsoever, highly recommend this place,
Stayed 11 nights in Jul 2024