8/10 Hyvä
Tarkistettu asiakas
19.9.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great view, rest just average
My first impression was a rude front desk person at check-in - don't they know this is what guests walk away with? She was asking for registration/reservation number from Hotels.com, something I have never encountered in all the years of using this site. Passport apparently was not enough, I had to download the email from Hotels.com and email it, and when my partner asked for the Wifi so he could look if he had what she wanted, she snapped for him to wait. Also, I don't know if rooms are assigned at check-in, but she gave us a room that was right next to the loading dock, so every day we were woken extra early from truck delivery noises, and the room faced onto the pool for privileged members that we could not use. The cleaner they used in the bathroom smelled just awful, and there is no vent in the bathroom to air out. Room was spacious but old. The view from the hotel is wonderful, since it sits at higher elevation and you overlook the city and water, but for the pretty high price we paid for the room, there were tons of other much nicer hotels in the area that looked newer. Save your money and go elsewhere. The one nice thing they did was leave a bottle of Brut in our room since I was celebrating my birthday, but too little too late.
Tarkistettu asiakas
Yöpyi 3 yötä syyskuussa 2024