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Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Exterior
Point of interest
Exterior
Point of interest
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Pool
  • Laundry
  • Pet-friendly

Explore the area

Map
2300 12th St Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪3 min drive‬
  • Albuquerque Convention Center
    ‪5 min drive‬
  • University of New Mexico
    ‪7 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Pet Friendly)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountain View

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Mountain View

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, Multiple Beds

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Roll Shwr)

Pillow-top beds, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Mobility Accessible (Communications, Mobility, Roll Shwr)

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • 53 sq m
  • Mountain view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG

Hotel with free breakfast, near Old Town Plaza
This hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Weekly housekeeping is available.
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

This Albuquerque hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG gets high marks from our customers. During your stay, you're just a quick walk from Indian Pueblo Cultural Center. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and archery
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Old Town Plaza and a few minutes from Albuquerque Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Free breakfast is served daily. Event space at this hotel measures 1020 square feet (95 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG. Limited free parking is available on a first-come, first-served basis. A complete renovation of Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG was completed in March 2019.

Smoking is allowed in designated areas at this Albuquerque hotel.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Archery
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 1,020 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night, plus a deposit of USD 50 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Historic Albuquerque
Holiday Inn Express Historic Hotel Albuquerque
Holiday Inn Express Historic Hotel
Holiday Inn Express Historic
Holiday Inn Express Suites Historic

Holiday Inn Express & Suites Albuquerque Historic Old Town by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 601 out of 1010 reviews
Rating 8 - Good. 226 out of 1010 reviews
Rating 6 - Okay. 84 out of 1010 reviews
Rating 4 - Poor. 49 out of 1010 reviews
Rating 2 - Terrible. 50 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short & wonderful
Wonderful, comfortable stay
Stayed 1 night in Dec 2024

6/10 Okay

Praveenkumar

Stayed 1 night in Nov 2024

10/10 Excellent

Jammie R

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.. staff was prompt and professional.. checked in with no problem..
Stayed 1 night in Dec 2024

6/10 Okay

Angelo

Stayed 2 nights in Nov 2024

10/10 Excellent

Janice

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dependable property in Albuquerque. Parking can be disappointing but overall enjoyable hotel especially the friendly staff.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kelly

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Mary A

Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good 👍
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Business traveller
No TV for entire stay. Wi-Fi off for part of one evening. Loose tiles in bathroom. Overall, not well maintained
Stayed 3 nights in Dec 2024

8/10 Good

Carol

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel. Very close (about 7 mins) away from the Bio Park. The room was awesome! Breakfast and coffee was also very good. The cinnamon rolls were a bit hit. The staff were very friendly, and welcoming. The only thing I disliked, were the beds and pillows. Very uncomfortable!
Stayed 1 night in Dec 2024

4/10 Poor

John

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities
It it was really nice overall. But we had no TV for our entire stay. Staff said Comcast was down and had been since the previous Tuesday. Really a major Hotel like you goes without service for a week!? You sent me an email saying the hot tub was out of order. Why not the TV? I feel a bit gaslighted by this situation. Also the phone in our room was dead the entire time we were there.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not a great experience
Our experience was not great. The hotel was not in the best condition. Very strong odor of mildew at front desk. One elevator was out of order. Heating and cooling system in room was not functioning. Called front desk and no one picked up. Went down and she was outside in her car. When we told her the issue, she did not have staff that was able to come check the issue. Parking was also not available and multiple guests were complaining about that as well. We opted to check out right away and requested a refund and went to a different hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory, San Diego

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Wynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the extra security patrolling the area. Makes me feel safe and comfortable that my car (filled with travel stuffs) is safe. The rooms are great as well as the staffs :)
Stayed 1 night in Nov 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

JANE, Wichita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Stayed 1 night in Nov 2024

8/10 Good

Marketa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Nov 2024