Extended Stay America Suites Amarillo West

2.5 star property

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Photo gallery for Extended Stay America Suites Amarillo West

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Parking included

Explore the area

Map
2100 Cinema Dr, Amarillo, TX, 79124
  • Westgate Mall
    ‪20 min walk‬
  • Baptist St. Anthony's Health Care System
    ‪3 min drive‬
  • Northwest Texas Hospitals
    ‪3 min drive‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪20 min drive‬

Room options

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Extended Stay America Suites Amarillo West Reviews

Reviews

6.8
Rating 10 - Excellent. 235 out of 904 reviews
Rating 8 - Good. 255 out of 904 reviews
Rating 6 - Okay. 151 out of 904 reviews
Rating 4 - Poor. 105 out of 904 reviews
Rating 2 - Terrible. 158 out of 904 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Wilfredo

Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Never even got to stay because their new system would not accept my payment for pet fee. Total loss to me
Stayed 2 nights in Nov 2024

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities
Post Office distribution center made a lot of noise next door starting around 3 am.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
Place was fine. Actually, great for the price. Clean and in a good location for restaurants.
Stayed 1 night in Nov 2024

8/10 Good

Thresa

Stayed 1 night in Nov 2024

4/10 Poor

Sivashankar

Disliked: Cleanliness
Not clean
Stayed 1 night in Nov 2024

2/10 Terrible

Stefanie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about it it was just horrible all the way around. Never have I had an experience as horrible as I did at this place
Stayed 1 night in Nov 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Thomas, Amarillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I switch to a better room. Clean and no problems very helpful
Stayed 2 nights in Oct 2024

8/10 Good

Khoa

Stayed 1 night in Oct 2024

4/10 Poor

Nichalus

Business traveller
Disliked: Staff & service, amenities
The stuff seems like they always have something better to do than their job. There is never anyone at the front desk. The lobby smells like weed smoke.
Stayed 7 nights in Oct 2024

8/10 Good

Dara

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Suzan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, but our room was next to the stairwell and very noisy. Had to ask clerk at front desk to check on party upstairs. Clerk was responsive and we finally got some sleep.
Stayed 1 night in Sep 2024

2/10 Terrible

Holly

Stayed 1 night in Sep 2024

2/10 Terrible

Ambri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry excuse of a good hotel
It was very unprofessional and just out right horrible. The horrible excuse of a supervisor had no clue how to even be a professional business women and she needs to be fired along with the front desk lady in my opinion I've been to a two star hotel that was better than that hotel every encounter with any of the employees we encountered needs to be fired. We had no guests our entire stay there was no noise or anything that happened the supervisor had shown up to our door after had paid the room for the forth day and she said that she had smelled methinphetamine from our room mind you all we did was vape up there and when my boyfriend that has social anxiety was asked to either let her come smell the room or she would give us 45 min to pack and when he told me this I had called the front desk and told her to come smell it and she said no and after we packed i went down to the front desk and asked her to show me any of the rules we violated and she couldn't then proceeded to get belligerent and started yelling because she was mad she was unable to show me any of the rules that was violated these are sorry excuses of even decent employees and must hate their lives so they have to project it to other people and honestly it's down right sad
Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 1 night in Sep 2024

10/10 Excellent

Cesar, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
there was an awful smell in the hallway but everything else here was great
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Liked: Staff & service, amenities, property conditions & facilities
Close to hwy
Stayed 1 night in Sep 2024

10/10 Excellent

Miranda

Stayed 3 nights in Aug 2024

10/10 Excellent

Cassandra, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall.
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Austin

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Yup yup
Stayed 3 nights in Sep 2024

10/10 Excellent

Miranda

Stayed 8 nights in Aug 2024

10/10 Excellent

Lupe

Liked: Cleanliness, property conditions & facilities
nice
Stayed 2 nights in Aug 2024

6/10 Okay

Naomi

Stayed 1 night in Jul 2024