6/10 OK
Eleanor, Auckland
Matkusti kumppanin kanssa
21.8.2024
Hyvää: Henkilökunta ja palvelu
Friendly staff. Room was ok, no toiletries provided so good thing we brought our own. However on our last night a bar of soap was placed on our bathroom sink. The room had a kettle and just when we wanted to make a coffee the kettle had a European plug which cannot be plugged into the plug on the wall. No adaptor provided. Sliding door to the bathroom was difficult to close at first but was manageable, however looking from inside the bathroom, the door had black streaks of grease or oil marks that is probably used to lubricate the wheels on sliding door. The cleaners may not see it, as the door is probably left open when they do their cleaning. Tv was available but no programs. Hot water was available but the room we were in, it comes on burning hot, unable to control hot water, in less than a minute, no hot water whatsoever. On our first night we were woken up at 11.30pm by a staff only to be told to move our car. We got confused as the front yard had a massive car parking area and only a few cars were parked. Car moved 5mtrs from where we originally parked. Not sure why we were not told earlier since we were at the premises since 6pm. Breakfast was great, nothing fancy, but at least something to get you going through out the day. I recommend their friendly services but just minor things that needs to be worked on especially with house keeping side of things.
Eleanor
Yöpyi 3 yötä elokuussa 2024