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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

Exterior
Interior
Point of interest
Point of interest
Seasonal outdoor pool, open 10 AM to 10 PM, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
12 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    9 min walk
  • North Carolina Arboretum
    6 min drive
  • Biltmore Winery
    19 min drive
  • Asheville, NC (AVL-Asheville Regional)
    11 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Ground Floor

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Ground Floor

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Jetted Tub

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1003)
The price is €159
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Asheville Biltmore, an IHG Hotel

About this property

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area

Hotel with free breakfast, a quick walk to Asheville Outlets
A 24-hour fitness centre, Access to hot tub and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers 108 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. During your stay, you're just a quick walk from Asheville Outlets. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Asheville Outlets and 6 minutes from North Carolina Arboretum
  • Pets welcome for a fee
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area offers its guests a seasonal outdoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Suites Asheville SW Outlet Ctr Area
Holiday Inn Express Hotel Suites Asheville Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets an IHG Hotel

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews" "
Rating 8 - Good. 231 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TONY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Website address was wrong 12 Rocky RidgeRosd Ashville,NC 28806 this is 43 minutes away from 1Wedgefield Dr Asheville, NC 28806
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
This hotel is quite dated and could use additional updating. the room had been updated some but needs a lot more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice overall. The outlets may be walkable but it’s not a safe walk. Highway crossing and most of the outlet shops said open until 8 but were closed when we went at 6pm. Hotel is very nice and I do recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

Mahmoud

Liked: Staff & service, property conditions & facilities
Everything
Stayed 6 nights in Aug 2024

4/10 Poor

Wayne

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Pet stain on the sofa and tears on the blankets
Stayed 1 night in Aug 2024

10/10 Excellent

Justo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues with hotel stay, will come back.
Stayed 2 nights in Aug 2024

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

K

Liked: Cleanliness, staff & service
Need some updates! Smart TV/device! And ice machine!!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hooooyahhh!
Best job ever.
Stayed 4 nights in Jul 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leisure
We thought the hotel was very clean and the staff were friendly. A lot of updates to the hotel room which was nice. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Stayed 2 nights in Jul 2024

6/10 Okay

Kristi

Travelled with partner
Liked: Cleanliness
Bed was comfortable and water pressure in shower was good. Other than that, I was truly disappointed in this hotel. The pictures make it look much nicer than it is in reality. Chose this property due to the presense of an indoor and outdoor pool. Both were closed upon check-in. Outdoor pool re-opened the next day, but since it had been just refilled, it was a bit cool for me. Strangest experience is that when we returned after a full day at the Biltmore Estate, we found our room door propped open (assume by the cleaning staff.) Nothing was missing, but not a comfortable discovery for sure.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sabra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served our purpose of a place close to our destination
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Dale Ann

Stayed 2 nights in Jul 2024

8/10 Good

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
First and foremost, the staff is exceptional. They are quick to respond, extremely friendly, and go out of their way to help their guests. Unfortunately, their supply truck didnt come in time for breakfast, so the employee was scrambling as most as possible to help everyone. There were no paper plates, but they went out of their way to run to a store and purchase more. Absolutely hard workers that need more credit. I only gave 4 stars because the moment I came to my room I saw a device used to break into hotels rooms laying on the ground across the way from me. Made me feel uneasy, and didnt have the best sleep from constantly listening for the door. My kids slept well, and the hotel is extremely quiet. Could not hear any of my neighbors until I made it to the hallway.
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean,friendly, great location, very good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

Seong Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2024

8/10 Good

Tashila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly manager and very clean for a hotel that has pets in it. Could even tell.
Stayed 2 nights in Jul 2024