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Hotel Indigo Asheville Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Asheville Downtown by IHG

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Point of interest
Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪14 min walk‬
  • University of North Carolina at Asheville
    ‪4 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Room, Mobility Accessible (Communications, Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Single Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Hearing Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Room amenity

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Panoramic Suite, 1 Bedroom (View)

  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Indigo Asheville Downtown by IHG

Hotel with a fitness centre, near The Orange Peel
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Limited housekeeping is available.
Hotel Indigo Asheville Downtown by IHG offers 115 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis. Renovation of all guestrooms was completed in June 2024.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Asheville Downtown by IHG. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 14 minutes by foot from The Orange Peel and a 1-minute drive from Grey Eagle
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 465 square feet (43 square metres) and includes conference space. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Indigo Asheville Downtown by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
One Fifty One Boutique – This bistro serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 1 to 18 for adults and USD 1 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • One Fifty One Boutique

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 465 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 1 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1.00 to 18 for adults and USD 1.00 to 18 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Limited housekeeping is provided every 2 days.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1003 reviews
Rating 8 - Good. 217 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Uta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - great value
Don't pass up this hotel! Even though it's not in the heart of downtown, it's close enough to walk everywhere. The rooms are spacious and clean. The bed is very comfortable. Some small things need attention though - the in-room coffee is the worst I've ever had. The towels are the opposite of soft and fluffy. The gym hasn't been re-stocked for towels or wipes in likely forever. If you just need a nice hotel with a great room, this is the hotel for you.
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

JERRY S

Stayed 2 nights in Feb 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great value foebrhe pricw
Stayed 1 night in Dec 2024

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No guarantee on room type. Hotel is nice.
We stayed two nights at the Indigo. We reserved an Executive (Premium) King with soaking bath- shower combo. When we arrived we were told they could not accommodate and gave us a nice King with sofa room. We were told that the room we booked through hotel.com could not be guaranteed and was a minimum three nights stay. We were also told that the room we booked goes for $900 a night, which is not true even on their website. After some discussion, they switched us from the king room without the tub and gave us a Premium room with two queen size beds with a soaking tub shower combo. The hotel also told us that booking through a third-party of any kind cannot guarantee the room type that they give to their guest. I feel like the hotel pacified us by finding a room with the soaking tub (which is the feature we booked the upgrade for) but we paid for the upgraded king room with soakin tub, which cost more than the queen with soaker tub that they gave us (after the initial room). Hotel is within walking distance of shopping, Grove arcade and several nice restaurants. Easy to hear fire trucks from penthouse level and we were awoken several times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Todd

Stayed 2 nights in Nov 2024

10/10 Excellent

gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations!
Stayed 1 night in Nov 2024

8/10 Good

Mazie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms facing the highway are definitely louder. Staff and dining are great. Room and bathroom are nice and clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Melissa

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There were not many guests since they just reopened, but one would think that the staff would have had this place cleaned to perfection. Not so much... Very duty, yet the staff complained that they had to work?
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, service and location!
Stayed 2 nights in Sep 2024

10/10 Excellent

Fred

Stayed 3 nights in Sep 2024

10/10 Excellent

Jade

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Arch G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and accommodations
Stayed 3 nights in Sep 2024

2/10 Terrible

Megan

Disliked: Cleanliness
The property did not inform us that our booking was canceled due to weather after driving three hours there we had to turn around and drive home. Very disappointed! We love Asheville but we will not be rebooking with this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service from the front desk staff Brennan and Michael
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Amazing, staff went above and beyond during a time of crisis
Stayed 4 nights in Sep 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Anita

Stayed 2 nights in Aug 2024

10/10 Excellent

Micaela, Gainesville

Travelled with family
Liked: Cleanliness, amenities
Fantastic location and great service
Stayed 3 nights in Sep 2024

6/10 Okay

Laura, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, large room and bathroom but extremely noisy, it was completely impossible to get some sleep.
Stayed 1 night in Sep 2024