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4.2 out of 5

"The hotel is very clean and newly renovated. Very good value for the money paid. " More

By a verified traveller on Sat 18 Jan 2020

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Standard Room, 2 Single Beds, Bay View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel, you're just a quick walk from Ruoholahti Shopping Center. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.

  • Free WiFi
  • Enjoy international cuisine while dining at Open Lobby á la carte
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym and a sauna
  • 7 minutes by foot from Dance House and a 4-minute drive from Helsinki West Terminal
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area

Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel ratings based on 79 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel

Everyone (54) Business (3) Couples (15) Family (2) Other (2)
5 out of 5
The hotel is very clean and newly renovated. Very good value for the money paid.

Posted by on 18 Jan 2020

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Comment from Hotel Management

22 Jan 2020 by Armi Hatakka, general manager

Dear guest, Thank you for your stay and for fabulous feedback which I'm happy to share with our teams as well and at the same time I have a great opportunity to thank then for you as well. It is such a great news to hear that you really enjoyed our new Open Lobby look and felt having value for your money at all respects as well. Warm welcome back again. Kindest regards,

3 out of 5

Posted by on 7 Oct 2019

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Comment from Hotel Management

14 Oct 2019 by Armi Hatakka, general manager

Dear guest, thank you for your stay and for your feedback. Hoping to serve you even better in the future. Warm welcome back again. Kindest regards,

5 out of 5

Posted by on 6 Jul 2024

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Comment from Hotel Management

14 Jul 2024 by Armi Hatakka, general manager

Dear guest Arto, thank you for your stay and for your very kind review as well. What a joy it is for me to thank all our team members for you too. Warm welcome back again. Kind regards,

5 out of 5
Nice room, great breakfast!

Posted by , from Vaasa on 4 Jul 2024

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Comment from Hotel Management

5 Jul 2024 by Armi Hatakka, hotellinjohtaja

Lämmin kiitos vierailustanne sekä oivasta kiitoksestanne upein arvioin. Olen todella iloinen nähdessäni teidän viihtyneen luonamme ja saankin ilon kiittää koko tiimiämme puolestanne.Lämpimästi tervetuloa myös uudelleen. Kiitollisin ja kesäisin terveisin,

5 out of 5

Posted by , from Vaasa on 19 Apr 2024

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Comment from Hotel Management

22 Apr 2024 by Armi Hatakka, hotellinjohtaja

Hyvä vieraamme Heidi, lämmin kiitos vierailustanne luonamme ja todella ihanasta arviostanne myös. On ilo saada huomata, että olette viihtyneet jälleen luonamme ja saankin ilon kiittää koko tiimiämme puolestanne. Lämpimästi tervetuloa uudelleen. Kiitollisin ja ystävällisin terveisin,

5 out of 5
Ok

Posted by , from Kuopio on 21 Oct 2023

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Comment from Hotel Management

22 Oct 2023 by Armi Hatakka, general manager

Dear guest Ester, Thank you for your stay and for your most kind review as well. Warm welcome back again. Kind regards,

5 out of 5
Hyvä ja siisti perushotelli. Julkinen liikenne on lähellä. Hinta/laatusuhde todella hyvä.

Posted by on 9 Aug 2023

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Comment from Hotel Management

21 Aug 2023 by Armi Hatakka, hotellinjohtaja

Hyvä vieraamme Janne, lämmin kiitos vierailustanne sekä todella upeasta kiitoksestanne meille kaikille. Olen todella iloinen saadessani kiittää koko tiimiämme täällä puolestanne. Lämpimästi tervetuloa myös uudelleen. Kiitollisin ja ystävällisin terveisin,

5 out of 5
Rauhallinen,helppo sisään kirjautuminen.

Posted by on 10 Jul 2023

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Comment from Hotel Management

11 Jul 2023 by Armi Hatakka, hotellinjohtaja

Hyvä vieraamme Ilkka, lämmin kiitos vierailustanne sekä ihanasta palautteestanne etenkin sisäänkirjautumistanne koskien tällä kertaa, vaikka mitä ilmeisimmin olette nauttineet oleskelustanne muutoinkin ja saankin ilon kiittää tiimimme jäseniä puolestanne. Toivottavasti saamme teidät jatkossakin vieraaksemme. Kiitollisin ja ystävällisin terveisin,

5 out of 5

Posted by on 23 Apr 2023

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Comment from Hotel Management

22 May 2023 by Armi Hatakka, hotellinjohtaja

Hyvä vieraamme Johanna, lämmin kiitos vierailustanne sekä todella upeasta kiitoksestanne arvionne muodossa. Saan ilon kiittää teitä koko tiimimme puolesta ja toivottaa teidät lämpimästi tervetulleeksi uudelleen. Kiitollisin ja ystävällisin terveisin,

5 out of 5

Posted by on 12 Nov 2022

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About the Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel

Location Sulhasenkuja 3, Helsinki, 00180

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 31 March to 1 April:

  • Dining venue

Property Features

Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. A terrace, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel. For a fee, parking is available. This 4-star Helsinki hotel is smoke free.

  • 1 building
  • 256 guestrooms or units
  • 9 levels
  • Built in 2005
  • Deli
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Helsinki Koydenpunojankatu Station (1.3 km / 0.8 mi)
  • Metro station: Kaapelitehdas Tram Stop (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel offers 256 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bidets and hairdryers. This Helsinki hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Open Lobby á la carte – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.

Open Lobby – On-site lobby lounge. Open daily.

Open Lobby lunch – On-site buffet restaurant. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Windsurfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Long-term renters welcome

This property uses a grey water recycling system and eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.40 for adults and from EUR 11.20 for children
  • Covered self-parking fee: EUR 25.00 per night (in/out privileges)
  • Nearby parking fee: EUR 24 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Helsinki West
  • Holiday Inn Helsinki West Ruoholahti
  • Holiday Inn Ruoholahti
  • Holiday Inn Ruoholahti Hotel
  • Holiday Inn Ruoholahti Hotel Helsinki West
  • Ruoholahti
  • Holiday Inn Helsinki City West Hotel Helsinki
  • Holiday Inn Helsinki West Ruoholahti Hotel
  • Inn Helsinki West Ruoholahti
  • Holiday Inn Helsinki West Ruoholahti
  • Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel Hotel
  • Holiday Inn Helsinki West- Ruoholahti, an IHG Hotel Helsinki

You should know

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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