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Holiday Inn Augusta West I-20 by IHG

3.0 star property

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
Exterior
Property amenity
Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
441 Park West, Grovetown, GA, 30813
  • Doctors Hospital of Augusta
    ‪5 min drive‬
  • Augusta Mall
    ‪7 min drive‬
  • Augusta National Golf Club
    ‪10 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪22 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Augusta West I-20 by IHG

Hotel in Grovetown with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Augusta West I-20 by IHG. During your stay, you'll be close to Augusta Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at Kems
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 10 minutes by car from Augusta National Golf Club and 7 minutes from Fort Eisenhower
Holiday Inn Augusta West I-20 by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1855 square feet (167 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Augusta West I-20 by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

Guests are served a free buffet breakfast daily.
Kems – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 992 reviews
Rating 8 - Good. 253 out of 992 reviews
Rating 6 - Okay. 98 out of 992 reviews
Rating 4 - Poor. 47 out of 992 reviews
Rating 2 - Terrible. 47 out of 992 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Darryl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Sonia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Questionable dilemma
The experience was unbearable. The room was cold. We needed to ask for blankets. We both suffer from chronic illnesses that require that we not be uncomfortable. The staff was excellent. I experienced a diabetic situation and Marquise was excellent. He took care of me and monitored the situation. He should be commended for his actions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There breakfast settings was Amazing 👏
Stayed 1 night in Dec 2024

6/10 Okay

Jerome

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Little stuff
The closet door would not stay closed and rested behind the entry door. Rip and stain on headboard. Plastic in Keurig. Red stain on carpet. Water coming out of shower head when only using faucet portion.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
My husband and I have stayed at quite a few Hotels in this price range. but we were pleasantly surprised by the sheer size of room 207. It was so open and inviting. It was clean and quiet. While I didn’t venture too far out of the room, my husband did. The staff was friendly, courteous and went out of their way to insure we were happy. It’s sometimes in the little things that we draw our conclusions. But, everything was great! I cannot tell you the last time we have stayed at a Holiday Inn or any Hotel that everything was so good.
Stayed 1 night in Dec 2024

8/10 Good

Diane

Travelled with family
Good hotel
Just an overnight stay as part of a longer trip
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Stacey

Liked: Amenities, property conditions & facilities
Hot breakfast was amazing! Rooms could use some TLC- broken curtains, broken tile in bathroom etc… Beds very comfy!
Stayed 2 nights in Nov 2024

8/10 Good

Nia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Great room. Friendly and helpful staff. Very good breakfast with cheese grits, biscuits, and waffles. Would highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Latosha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was so friendly and nice. I enjoyed my stay there. The room was beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoraida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 1 night in Nov 2024

4/10 Poor

Iris

Stayed 1 night in Nov 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have enjoyed our stay here.
Stayed 1 night in Nov 2024

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Breakfast was delicious and had a nice variety of options. They have baby cribs upon request, but they don’t have infant sized sheets. I also would not recommend using the crib for young infants (maybe for babies 7 months and up). The indoor pool was open late which was nice since we were out and about throughout the day and could enjoy it at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annatacher, Pendergrass

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Simple check in process. Very friendly staff.
Stayed 1 night in Nov 2024

4/10 Poor

Noah

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Areatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Breakfast was great as well. I like that they actually cook your food.
Stayed 1 night in Nov 2024

4/10 Poor

Kristin

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

6/10 Okay

Carla

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
I woke up to a red flat crawling bug onthe other bed
Stayed 1 night in Oct 2024

8/10 Good

Carla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love grits eggs n bacon or sausage ..but chg up menu some more....1st stay saw a red bug crawling on the other bed pillow so I bought n brought my own bug spray for second bookn ....no complaints
Stayed 9 nights in Oct 2024

8/10 Good

Hillary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick night stay
Stayed 1 night in Nov 2024