2/10 Terrible
Maryanne
17 Apr 2025
Rude reception staff. Unwelcoming.Talil & Youssef on night shift are great. One babe in daytime who claims to speak 11 languages is condescending in attitude.When we asked for toilet paper she screamed & said she was going to call the police. She resents intelligent, articulate people. We own 12 successful businesses in Canada & would fire someone of that demeanour. Who on earth hired her in the first place? Room seldom cleaned. The cleaning lady was miserable & nasty. We asked for clean towels.She grunted & walked away.She must lead a very unhappy life.
AVOID THIS GIN JOINT at all costs. Valeria is a total loser.Yaks on her cell & has no people skills. I am awaiting to LAUGH at so-called manager's DEFENSIVE reply. Some pre-scripted nonsense like: "we are sorry that you were dissatisfied with your stay, & appreciate your feedback in order to improve our service." OR, " WE didn't like you."
Our family has served the public well for 45 years.Our staff knows our motto well,"SMILE,be professional & keep the customer satisfied." Your pathetic staff needs to.do the same. Ordnung, das ist verboten und WE HAVE RULES in Deutschland is hardly a crowd pleaser.
READ the reviews and DO NOT STAY HERE.
WE LOVE Expedia holiday packages & avail ourselves of their packages 8 times throughout the year.
This is the only time that.we have given a negative review. Every business MUST realize that: "Your reputation is only as good as the employees whom you hire." Time to house clean at Yoggotel.
Maryanne
Stayed 8 nights in Apr 2025