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Robinhood Resort

3.0 star property

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Photo gallery for Robinhood Resort

Exterior
Lobby sitting area
Aerial view
Aerial view
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
540 Pine Knot Ave, Big Bear Lake, CA, 92315
  • The Village
    ‪1 min walk‬
  • Big Bear Visitor Center
    ‪2 min walk‬
  • Snow Summit
    ‪4 min drive‬
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪70 min drive‬

Room options

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Spa Room)

Premium Room, 1 King Bed (Spa Room) | Iron/ironing board, free WiFi, bed sheets

Premium Room, 1 King Bed (Spa Room)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Studio Suite

Premium Studio Suite | Living area | 35-inch flat-screen TV with cable channels, TV, DVD player

Premium Studio Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Murphy Bed

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About this property

Robinhood Resort

Mountain ski retreat with restaurant and bar/lounge
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Robinhood Resort include ski passes and complimentary wired Internet access.
Robinhood Resort offers 50 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. 35-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Robinhood Resort. During your stay, you're just a quick walk from The Village. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a meeting room, a fireplace at reception and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from The Village and a 4-minute drive from Snow Summit
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Robinhood Resort also features a picnic area, coffee/tea in common area, and a fireplace in the lobby. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

Robinhood Resort has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Ski passes
  • TV in common areas

Family friendly

  • DVD player

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Robinhood Big Bear Lake
Robinhood Resort
Robinhood Resort Big Bear Lake
Robinhood Hotel Big Bear Lake
Robinhood Resort Big Bear Region, CA - Big Bear Lake
Robinhood Resort Hotel
Robinhood Resort Big Bear Lake
Robinhood Resort Hotel Big Bear Lake

Robinhood Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This proper was a charming time warp back to the 70s. It's cozy and fully functional for two adults. The room had plenty of room for our needs of staying 2 nights and skiing. It had an operational TV, Small Fridge, and Ski Closet. The Shower was larger than we expected. The location is prime as it is directly in the Village and dining options were directly outside within walking distance. We love the vibe for Ski vacations and plan to return. The staff was very friendly and helped us back into our room that we immediately locked ourselves out of. The doors lock immediately when you close them, so be careful not to leave your room key inside. My only recommendations is that they replace the worn out electrical sockets which cause chargers to disconnect from the power. Also, the shower faucet was incredibly short. I'm not that tall, but I'm 6' 1" and I had to bend over to get water on my head. They sell faucet extensions at Home Depot for $15 that can fix that. Over all, Robinhood Resort was a fantastic stay and I recommend it for people who want a Big Bear get way from LA.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruben

Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Stayed 3 nights in Jan 2025

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marcella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Room is clean and suits my needs to come up and ride. Good spots to eat within a stones throw of the hotel. It’s not the Ritz Carlton but it checks all the boxes.
Stayed 1 night in Jan 2025

10/10 Excellent

Ruben

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overall clean and close to village
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Deirdre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome community area by front lobby made it great for us to gather as a group
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin

Stayed 2 nights in Jan 2025

8/10 Good

Svitlana, Huntington beach

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Need to repair heating system and TV.
Stayed 1 night in Jan 2025

10/10 Excellent

Binh

Liked: Cleanliness, staff & service
The staff is great and nice
Stayed 1 night in Jan 2025

10/10 Excellent

David Matthew

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Leea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place..

I love this place andwill be back many more times. We always go for Christmas and wouldn't go anywhere else. It's right in the entrance to the village and easy to get too anywhere. We hike mainly and it's near to both trails and skiing also. Thank you to the owners this year for giving me such a fabulous room!!! I felt like i lived in the village. You made it magic.
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to restaurants

6/10 Okay

katrina

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Hearing every single sound from upstairs

The highlight was how nice the man was who checked us in. He was awesome. Everything else tho.... If you stay here, i highly recommend you ask for a 2nd floor room. We went up to Big Bear get out of the city for NYE - looking forward to getting good sleep and no fireworks. Whomever was above us did not sleep at all. They were up pacing and stomping on the floor all night until they left at 10am. Their thuds echoed in the room all night...all morning...it was miserable. We heard the shower, the toilet, and more pacing thuds. There was also water damage from the bathroom upstais in our bathroom as the paint was peeled off the ceiling and it was bowing. There was no light in the shower so we had to shower in the dark - not burnt out, there was no light fixture in the shower for light and the shower was behind a wall so very little light came in from the bathroom. We also ate at the restaurant on property. The staff seemed very bothered we were there and we sat and sat and sat waiting for service. Their website said they had normal menu but when we sat down they said no. I showed the page and got the response "i dont know what to tell you." If we would have known, we 100% would have gone somwhere else. For the amount we paid for this room, we really expected more.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for stay , especially Spa room
Stayed 2 nights in Jan 2025

8/10 Good

Alberto

Liked: Staff & service
Nice place
Stayed 3 nights in Dec 2024

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very accommodating to quickly get us into a better room when the shower did not drain. Joe was responsive and understanding and set us up nicely in a bigger space. Location is terrific, right next to the Village and quick access to BB Boulevard to get to ski parking. Would definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Tam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this place.
Stayed 1 night in Dec 2024

4/10 Poor

mohammed

Travelled with family
Disliked: Amenities
It’s very old, could be a good motel
Stayed 2 nights in Dec 2024