10/10 Excellent
Arjet
Travelled with family
7 Jan 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Four Seasons was a very pleasant stay for our family during the New Year period. The staff was excellent and the service was impeccable. The check in process was easy with Michael, the person that checked us in, showing us the elevator and the room, making sure it was to our liking. By the way, “city view” means the room looks over a back street, whereas “garden view” rooms look over the public garden, which is what you would want to choose. The hotel offers excellent free coffee in the morning, hot chocolate in the evening and “the vault”, which is a snack room on every floor that offers free snacks throughout the day. Pool and gym facilities were good too. The only negative feedback would be about their restaurant, Coterie. Although the decor makes you feel wlcomed, the menu, the food and everything that was offered were a big disappointment. It felt so not in sync with the rest of the hotel, as if they had hired a kitchen person from a diner to be their chef. Room service, on the other hand, was delicious. Overall, I think the location cannot be beaten and the service and facilities are up to 4S name. I would stay again.
Arjet
Stayed 3 nights in Dec 2024
