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Hampton Inn & Suites Boston Crosstown Center

3.0 star property

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
In-room safe, blackout curtains, iron/ironing board
Indoor pool
Exterior
In-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪16 min walk‬
  • Copley Square
    ‪3 min drive‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (3x3 Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Boston Crosstown Center

Hotel with free breakfast, near Northeastern University
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video game consoles and a safe. Televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Boston Crosstown Center gets good marks from our customers. During your stay, you're just a quick walk from Boston Medical Center. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Northeastern University and a few minutes from Copley Square
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hampton Inn & Suites Boston Crosstown Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - 10432904004
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 469 out of 1093 reviews
Rating 8 - Good. 285 out of 1093 reviews
Rating 6 - Okay. 154 out of 1093 reviews
Rating 4 - Poor. 82 out of 1093 reviews
Rating 2 - Terrible. 103 out of 1093 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was polite and helpful. It did take several requests to get an extra blanket for the room. Online, the room said it slept 3 and showed a picture of a couch, but unfortunately the actual room had only a chair, so our daughter had to sleep on the chair. We didn't get to use the pool because of noisy unattended children, which is more of a fellow guests issue. However, we really enjoyed the breakfast and I really really liked that we didn't have to check out until noon. I'd stay again, if I could be sure to have a room that actually sleeps 3.
Stayed 1 night in Jan 2025

10/10 Excellent

Idalina

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Bhavik, Irvine

Stayed 3 nights in Jan 2025

4/10 Poor

Eri

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We could hear other people in a different room very loudly thorough the vent, no privacy (understood everything and was quite loud) plus busy traffic and constant sirens fron 1st responders. Staff was bmnot helpful, does just bare minimums
Stayed 1 night in Jan 2025

6/10 Okay

Andrea

Disliked: Property conditions & facilities
Quite a big structure with old and not renovated furnishings. Average brealfast included. Surrounding areas unsafe. A strong police presence is needed in the area.
Stayed 3 nights in Jan 2025

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

2/10 Terrible

Zarina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are nice but very bad location. Hotel is surrounded by drug addicts. Police sirens are constant throughout the day and night. Step out the hotel door and see syringes on the street. We even had the fire alarm go off at 6 am and had to evacuate! Do yourself a favour and pick a different hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Lori, Los Angeles

Liked: Amenities, property conditions & facilities
This was a good price, easy location (though not to train station) and parking was fairly priced. I will definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Karen

Liked: Staff & service, property conditions & facilities
Everything ok but bathroom smelled a lot of cigarette in not smoking area
Stayed 1 night in Jan 2025

2/10 Terrible

kodnapanaidu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception service could have been better.
Stayed 1 night in Jan 2025

10/10 Excellent

Ana, Gardner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closely to just about everything
Stayed 1 night in Dec 2024

2/10 Terrible

Vanessa

I didn't check in. There was homeless people outside the hotel doors and across the street
Stayed 1 night in Dec 2024

4/10 Poor

Shakira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

venkata

Disliked: Cleanliness, property conditions & facilities
It's in a good location. Show taps are not working
Stayed 1 night in Jan 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My review is based on the few important things I noticed. Parking -- - $25 for parking is terrible. - There were no mentioned details about how to enter into parking Garage if you park first. Parking is in opposite site of building, and you need to enter from the last entry gates on the left after the Enterprise Car Rental. If you need to take your vehicle in/out multiple times you need to get another ticket from the Hotel Front-Desk (replacing original ticket received when you entered first at the parking) Room -- - Heater/Cooler was bit louder than usual. - if you're light sleeper and sirens disturbs your sleep, I would suggest you choose or request room on floor 5th and above. This hotel is at the busy intersection. Surroundings -- - I would love to see the homeless people inside their shelter rather than roaming around near the hotel area. - I will ask anyone without personal vehicle to be careful and not to roam outside after dark. Get things delivered if needed.
Stayed 1 night in Jan 2025

2/10 Terrible

Joon

Stayed 1 night in Jan 2025

2/10 Terrible

Ribo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ralf

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pessoas bem simpáticas parabéns pelo trabalho quarto limpo e cheiroso
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Stayed 7 nights in Dec 2024

8/10 Good

Weusi

Stayed 1 night in Jan 2025

8/10 Good

Josephwise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Dec 2024