2/10 Terrible
Lena
Travelled with family
7 Jan 2025
Disliked: Cleanliness, property conditions & facilities
I was excited to stay here because it looked cute and rustic and had exceptional ratings. I took a few steps into the property and IT WAS DISGUSTING. The carpet had huge stains in multiple places. I did a quick walkthrough of the rest of the property--it looked okay at first glance, but I was concerned that if such blatant stains were left unfixed, that there could be a multitude of other issues hiding. Also noticed that the top of the refrigerator was filthy- lots of dust/dirt and dead flies. The property management folks were not available since it was after hours (it was roughly 7-8 p.m.). I ended up calling the main Thousand Hills folks on a whim and although they aren't the "people" for this place, they were gracious enough to help us-- we drove back into Branson and got switched to a different place in central Branson. The new place was leaps and bounds better- we at least felt comfortable staying there. I will say that the new place left a lot to be desired-- it's seeming that Thousand Hills is buying up lots of old timeshares and properties and doing flips--there were a lot of things that needed repaired and updated. However, we were still grateful to have somewhere better to stay.
Lena
Stayed 2 nights in Oct 2024