Hotel Grand Chancellor Brisbane

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Outdoor pool, pool loungers
Superior Suite | View from room
Outdoor pool, pool loungers
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    5 min walk
  • Queen Street Mall
    12 min walk
  • Treasury Casino
    16 min walk
  • Brisbane, QLD (BNE)
    15 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive King Room

  • Sleeps 2
  • 1 King Bed

Superior Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Superior King Room - High Floor with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

Deluxe King Room with Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room with Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds OR 2 King Beds

Superior King Suites - High Floor with Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Twin Room With Balcony

  • Sleeps 3
  • 2 Double Beds

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

Superior King Room-High Floor with Balcony

  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

Executive King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Grand Chancellor Brisbane

Hotel with a fitness centre, a quick walk to Roma Street Parkland
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Grand Chancellor Brisbane. During your stay, you're just a quick walk from Roma Street Parkland. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Roma Street Parkland and 12 minutes on foot from Queen Street Mall
Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Grand Chancellor Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Frescos Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 12 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1005 reviews" "
Rating 8 - Good. 298 out of 1005 reviews" "
Rating 6 - Okay. 75 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Munawar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay in this hotel again
Stayed 1 night in Aug 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

CAROLYN

Liked: Cleanliness
Stayed 1 night in May 2024

8/10 Good

Alarnah

Travelled with family and small children, Business traveller
Liked: Staff & service
The mixer tap i. The shower need attention and also the thing that lays across the end of the while nice but it was dirty
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Some decent coffee at breakfast would be a great innovation!
Stayed 1 night in Aug 2024

10/10 Excellent

Narelle

Business traveller
Great location. Staff amazing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy rooms next door with very loud noisy adults and children at 1,30 in the morning. Very upsetting
Stayed 2 nights in Jul 2024

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel with a great pool, gym and restaurant/bar. And the free parking was a massive bonus. Unfortunately, bars and restaurants are quite a long walk away, and as it’s at the top of a hill, it’s always an uphill climb to return.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Caroline

Stayed 1 night in Jul 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Front of house staff were amazing. Very friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Jenna

Stayed 2 nights in Jul 2024

6/10 Okay

Eden

Disliked: Property conditions & facilities
Good room terrible bathroom. Whole bathroom filled with water when shower and then had to stand in water going to the toilet.
Stayed 2 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No street signage to indicate where to park or where reception was. Could have included that in the email sent to advertise dining. Interior colour scheme dark and dismal. DeLuxe King Size room small and tight. Bathroom more so. Small tight balcony, but view of Brisbane was excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently, clean and the dining was good
Stayed 2 nights in Jul 2024

2/10 Terrible

Tram, Hope Island

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashleigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and the room was perfect for a family or group of friends. Check in was easy and parking was undercover
Stayed 1 night in Jul 2024

10/10 Excellent

Leanne

Stayed 1 night in Jul 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good all-round option for Brisbane
Always a good place to stay. The rooms are just the right size and quite clean. The hotel is perfectly located in Brisbane being just a short walk away from the centre of the city, yet, in a slightly quieter area. Overall, the quality is still there but service has gone down over the years. The hotel is also showing signs of heavy use and wear and tear here and there (missing power point leaving an open hole in the room, for instance).
Stayed 1 night in Jul 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay, just a little shocked at the parking bill upon checkout. But overall a nice time at Grand Chancellor
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, very clean and comfortable, although room was a bit dark (brown walls).
Stayed 2 nights in Jun 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Convenient location. Nice room and comfortable bed.
Stayed 3 nights in Jun 2024

6/10 Okay

Daniela

Stayed 1 night in Jun 2024