Mercure Budapest City Center Hotel

4.5 star property

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Photo gallery for Mercure Budapest City Center Hotel

Children’s activities
Lobby
Exterior
Exterior
Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
Váci utca 20, Budapest, 1052
  • Vaci Street
    ‪6 min walk‬
  • St. Stephen's Basilica
    ‪10 min walk‬
  • Buda Castle
    ‪3 min drive‬

Room options

Privilege, Comfort Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, Multiple Beds (With the touch of Budapest)

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Privilege, Comfort Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Mercure Budapest City Center Hotel

Riverwalk hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Mercure Budapest City Center Hotel offers 239 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Budapest hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Budapest City Center Hotel. During your stay, you're just a quick walk from Budapest Christmas Market. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Winestone
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Budapest Christmas Market and 6 minutes on foot from Vaci Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Mercure Budapest City Center Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Budapest hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10 AM.
Winestone – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Hungarian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 30 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7:00 AM to 11 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Winestone

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the riverwalk
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (70 centimetre high)
  • Lift (80 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 22 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 45 per person (one-way)
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mercure Budapest City Center Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number SZ19000376

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Budapest City Center Hotel
Hotel Budapest City Center
Hotel Mercure Budapest City Center
Mercure Budapest City Center
Mercure Budapest City Center Hotel
Mercure Hotel Budapest City Center
Accor Budapest City Center
Mercure Budapest City Hotel Budapest
Mercure Budapest City Center
Mercure Budapest City Center Hotel Hotel
Mercure Budapest City Center Hotel Budapest
Mercure Budapest City Center Hotel Hotel Budapest

Mercure Budapest City Center Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1006 reviews
Rating 8 - Good. 358 out of 1006 reviews
Rating 6 - Okay. 80 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 11 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in good location
Enjoyed our stay. Only problem for us were the pillows. Very uncomfortable, both hard and very big
Stayed 3 nights in Dec 2024

4/10 Poor

Ciaran

Travelled with family
Disliked: Property conditions & facilities, room comfort
Good location … but !
Reception welcome was ok , room was very poor , had to change room as the entire wall of the bathroom on the bedroom side was flaking with debris on the carpet and the corner edge coming off , seems to be a water leak inside the wall . Couldn’t believe the room was even let to a guest . Shower door didn’t close , water all over the bathroom floor . Bathrooms were small . Internet intermittent in the bedrooms . On the plus side , breakfast was good , service team attentative , the lounge access was a nice touch , comp Prosecco each evening with nibbles . Hot water for tea only reached 60 degrees in the restaurant . Location is great , walking distance to everywhere
Bathroom wall
Dampness
Shower door
Nibbles in lounge
Stayed 4 nights in Nov 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice hotel and everyone was very nice and great breakfast
Stayed 4 nights in Nov 2024

8/10 Good

Paul Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and comfortable
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great location!
Stayed 2 nights in Nov 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay for the Christmas markets. Was surprised the premium room had no view and a Bath not a walk in shower but that may have been my mistake when booking. There are entrances on both sides of the hotel, our taxi driver sent us to the pedestrian precinct to enter- we could have walked in from the road drop off.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff was super helpful and breakfast was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Peadar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property which was central to a lot of tourist areas. Staff very friendly and room cleaned every day. Would wholly recommend!
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel perfect for easy walking to the City & Restaurants will definitely stay here in the future
Stayed 3 nights in Nov 2024

8/10 Good

Constance L

Travelled with group
Liked: Property conditions & facilities
Location was excellent and there was construction nearby so it could be noisy starting early in the morning.
Stayed 3 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location. Helpful staff and clean room.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Convenient location
This was the last stop from European trip. Location is very close to fashion district, nice restaurants and shops. The washroom was small, but decently sound proofed. No direct access to street. So after being dropped off by expensive taxi, had to haul luggage by a significant distance without ramps.
Stayed 2 nights in Oct 2024

8/10 Good

Hanaa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Anette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Mary ann

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a short taxi ride from where our river ship was docked. The hotel was very convenient and easy walking to St. Stephen’s, Shoes on the River and the funicular to Budapest. Great hotel!
Stayed 1 night in Oct 2024

10/10 Excellent

José Rodrigo

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quiet room.
Stayed 2 nights in Oct 2024

8/10 Good

CHEE HEI PRISCILLA

Travelled with family
Liked: Cleanliness
The shower area is extremely small & the drainage is slow which almost flooded the bathroom when I was taking the shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Bipin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Character filled Budapest……..
Check in was very pleasant experience with the bonus of our room being available at 10am without extra charge. Room had all required facilities and was very clean. However, after an uncomfortable first night’s sleep due to temperature, discovered the relatively noisy air cooling conditioning was not working. Asked for attention the next morning, we were told that neither heating or cooling was working throughout the hotel - I asked why we were not told at check in. Tiny window opening helped but very noisy before 7am due to building work commencing outside our window. Small but niggly irritation was over 3 night stay, neither tea bags nor creamery/milk sachets topped up, even when promised by reception that they would be sent to our room. Bar staff/service excellent. Good location for sights and easy access to Metro system, with decent local bars and restaurants very close by.
The elegant and unique New York Cafe - a must.
The Basilica
River cruise boats on the Danube
Stayed 3 nights in Oct 2024