The Buena Park Hotel & Suites

2.5 star property

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Photo gallery for The Buena Park Hotel & Suites

Lobby
Exterior detail
Exterior detail
Lobby sitting area
Standard Double Room | Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
Buena Park, CA
  • Medieval Times
    ‪2 min walk‬
  • Knott's Soak City Water Park
    ‪14 min walk‬
  • Knott's Berry Farm
    ‪14 min walk‬
  • Orange County, CA (SNA-John Wayne)
    ‪23 min drive‬

Room options

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Deluxe Triple Room

  • Sleeps 6
  • 3 Queen Beds

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed

Junior Double Room

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

The Buena Park Hotel & Suites

Hotel with free parking, steps from Medieval Times
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
The Buena Park Hotel & Suites offers 176 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Buena Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at The Buena Park Hotel & Suites. During your stay, you're just a quick walk from Medieval Times. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Medieval Times and 14 minutes on foot from Knott's Soak City Water Park
WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly The Buena Park Hotel & Suites. Free self parking is available.

This Buena Park hotel is smoke free.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Buena Park Hotel
The Buena Park Hotel And Suites
The Buena Park Hotel Buena Park
Hotel Buena Park

The Buena Park Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 593 out of 1430 reviews
Rating 8 - Good. 228 out of 1430 reviews
Rating 6 - Okay. 236 out of 1430 reviews
Rating 4 - Poor. 157 out of 1430 reviews
Rating 2 - Terrible. 216 out of 1430 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sesna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Glenda

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
The bathroom wall was dirty and the smells in the room was pretty bad
Stayed 1 night in Dec 2024

10/10 Excellent

Vanessa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Brooke

Stayed 3 nights in Jan 2025

6/10 Okay

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Janine

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not the best experience this time
Room had a lot of problems cords everywhere found pizza on side bed hair in showers patches air conditioning unit had broken pieces floor not clean not the best experience never had problem before
Stayed 1 night in Jan 2025

6/10 Okay

Jenny

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, would come again.
The room felt very large, not sure if we were given an accessible room (we didn’t ask for one) or if all the rooms are this big. Breakfast was great! Waffles, toast, bagels, cereal, muffins, juice, oatmeal. The room smelled really strongly of cleaning products, which was intense but at least we knew it had been cleaned and there are worse smells. We aren’t too picky, if it feels relatively safe and clean we are happy.
Stayed 1 night in Jan 2025

8/10 Good

Kimlien

Travelled with family
Liked: Staff & service
Spacious room but the sofa bed could be better, too old.
Stayed 3 nights in Jan 2025

10/10 Excellent

Annette A

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Employee checking us in was very friendly. It was quiet. Parking right outside our door. Clean.
Stayed 1 night in Nov 2024

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars!
It smelled like cleaning products which I love it let me know that the room was completely cleaned out prior to me entering I truly appreciated that the set up was amazing, what I did notice is that a blind was broken as well as when I went to the outter side people could peek through if they truly wanted to. Maybe invest in curtains as well. The blinds are nice though I don’t think they should be taken out.. the slide door to the bathroom was truly aesthetically pleasing, but it needs more structure to the base because it’s flimsy and needs more support. Overall, my stay was very amazing. I still give it a five star review.
Stayed 1 night in Jan 2025

6/10 Okay

Beth

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Yuli del Socorro

Stayed 3 nights in Dec 2024

8/10 Good

Lawana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Family weekend trip
We stayed in a family suite. It had 3 Queen beds and a queen size pull out sofa bed. It had 2 full bathrooms. Pleanty of space for us. Room was in decent condition considering it looked like an older hotel. It was close to alot of resturants amd fun places including the pirate show, Knotts Berry and stores. Price was affordable for a spacious room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Provo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a first floor room by the pool and we were worried that it would be noisy, but to our surprise we didn't have any extra noise from the pool or neighbors. We would stay again.
Stayed 1 night in Jan 2025

6/10 Okay

Ruth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Overall, it was an average experience. The staff was friendly but not incredibly attentive. The rooms are spacious, and basic amenities, including a microwave, are available. They include breakfast, but it's mostly just your basic cereal/oatmeal/waffles/coffee, and didn't have much variety at all. Parking is also included, and they do have some security on the property. It was a pretty quiet stay and we didn't have any major issues. However, if you plan to visit Knott's Berry Farm like we did, it's important to note that it is 20 minutes away walking! Mornings aren't an issue although there is a lot of car traffic and it can be very loud. Nights are a different story; there are not a lot of people out and it's kind of lonely, and there are some empty/abandoned lots along the way that really accentuate this. If you're thinking about driving to the park, as I mentioned, there's a lot of traffic and the hotel only has one sole entry/exit, so you have to get through the traffic to get anywhere. Overall, pretty decent stay, but I do think it's overpriced and not really worth the amenities or breakfast.
Stayed 4 nights in Dec 2024

4/10 Poor

omar

Stayed 3 nights in Dec 2024

6/10 Okay

Carolee

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Anahi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rashad

Stayed 1 night in Dec 2024

6/10 Okay

Omar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this place for anybody. They are definitely housing the homeless. There was other people‘s hair in there even in the bed when you pull the sheets down. Had the funkiest odor smell and it smelled like drugs gave me an absolute nauseating headache, the lock on the front door only worked halfway the blinds to the window windows were taped together all in all I wouldn’t recommend anybody staying there and they are trash everywhere outside the doors in the common area and once again you could definitely tell that they were housing the homeless and they were everywhere outside. I was really afraid they were gonna break in my car. I had two nights booked there. I didn’t even last a whole half hour there.
Stayed 2 nights in Dec 2024