2/10 Terrible
Prarthna
16 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst vacation of our life! Food was the worst!! No flavor. The buffet area was messy. The specialty restaurants are over hyped and the food sucks in spite of the wait! The drinks are equally bad. Bad quality juices being used! Bad quality alcohol! The wines were Bad too! No beer options!
Some of the staff members were ok but a lot of them were rude
The hotel is trying to make extra money out every possible way! Like the photographers around the hotel taking pictures of you and asking you to pay with your arm to get the photos!
The rooms are basic, the mattresses are bad. The waterpark slides are abrasive.
The guests at this hotel are equally bad! There were 4 poop accidents in the pools in 6 days! And the staff had to use bad chemicals in the pool to clean which caused hives on our bodies!
The onsite doctor charged us $225 to see our kid and gave us over the counter med for $40!!!
Itās a scam! Do not go to this hotel! And this is not a 5 star hotel by any standards!
Prarthna
Stayed 7 nights in Dec 2024