8/10 Good
Karen
Travelled with partner
22 Dec 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service, Beautiful Resort, but Food Could Be Better
We recently stayed at Secrets Playa Mujeres the week before Christmas and had a wonderful, relaxing time. The resort is exceptionally clean, and the service was fantastic throughout our stay. A highlight was the food at Fusion, located in the neighboring Dreams resort—we highly recommend trying the beef tenderloin; it was phenomenal!
The resort felt almost like a private getaway since it wasn’t crowded during our visit. We never struggled to find chairs at the pool or a Bali bed, and golf carts to and from the resort were always quick and easy. The pools were beautiful, and we were lucky to have great weather, with only one rainy day.
The main downside of our stay was the food at Secrets, which was below average compared to other all-inclusive resorts we’ve visited. However, we understand the resort is undergoing renovations soon, and we’re hopeful that food quality will improve as part of the updates.
Overall, Secrets Playa Mujeres offers a serene and service-oriented experience, with excellent amenities and the added bonus of access to the Dreams resort. If they can elevate the dining at Secrets, it will truly be a standout destination!
Karen
Stayed 4 nights in Dec 2024