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Comfort Inn & Suites Carbondale University Area

2.5 star property

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Photo gallery for Comfort Inn & Suites Carbondale University Area

Lobby
Down duvets, desk, laptop workspace, blackout curtains
Indoor pool
Lobby
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
2400 Reed Station Parkway, Carbondale, IL, 62901
  • Southern Illinois Healthcare
    ‪3 min drive‬
  • African American Museum of Southern Illinois
    ‪4 min drive‬
  • Southern Illinois University
    ‪5 min drive‬
  • Carbondale, IL (MDH-Southern Illinois)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Carbondale University Area

Hotel in Carbondale with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Change of towels is available on request
Comfort Inn & Suites Carbondale University Area offers 72 accommodations with free newspapers and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets. 43-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Carbondale University Area. During your stay, you'll be close to Southern Illinois University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes tennis courts and a 24-hour gym
  • 5 minutes by car from Southern Illinois University and 13 minutes from Shawnee National Forest
  • Dogs welcome for a fee
Comfort Inn & Suites Carbondale University Area offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn & Suites Carbondale University Area. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 800 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 at checkout

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Towels fee: USD 0 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 0 at checkout.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Days Inn Carbondale Hotel
Days Inn Carbondale
Days Inn Suites Carbondale

Comfort Inn & Suites Carbondale University Area Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 160 out of 418 reviews
Rating 8 - Good. 100 out of 418 reviews
Rating 6 - Okay. 84 out of 418 reviews
Rating 4 - Poor. 49 out of 418 reviews
Rating 2 - Terrible. 25 out of 418 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Liked: Staff & service, room comfort
Good stay.
The hotel is just ok for sleep, elevator is slow and I did no see fire department check on it, a little dirty inside elevator.
Stayed 1 night in Nov 2024

10/10 Excellent

Leatreasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leatreasa
Quiet location and very friendly staff
Stayed 2 nights in Nov 2024

6/10 Okay

Edgar

Business traveller
Liked: Cleanliness
The property was clean, and the staff was pleasant but sometimes not available at the front desk. The room was large and clean, but some artwork to make it feel a little more welcoming would've helped a bit.
Stayed 2 nights in Nov 2024

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff not helpful at all. The complementary breakfast poor quality couldnt eat it. Room no housekeepig done until checkout. Also common areas very rundown not upkept at all.
Stayed 2 nights in Oct 2024

8/10 Good

Jeffery

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable great breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel, benton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We slept fine.
The rooms are dated. The walls in the halls were badly banged up. The door handle to our room was very loose and the door handle to the bathroom was almost hanging off the door. The framed art work appeared to have splatter of some kind. The plumbing was slow. The bed and pillows were comfortable. The hotel was quiet. Morning service was average as the complimentary breakfast was not maintained.
Stayed 1 night in Oct 2024

6/10 Okay

Christy

…
Stayed 1 night in Oct 2024

2/10 Terrible

Norma, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
He was a black bug on the ceiling she had maintenance to come get it he stood on top of the dresser and got it with a paper towel she told me to throw it away this my first time here and I feel I should get half of my money back for my inconvenience or bug being on the ceiling and it was a bedbug she said it wasn't I looked it up and I have pictures do better I'm African American woman they should do better
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Stayed 2 nights in Oct 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
Front desk clerk was fantastic. The beds and pillows were wonderful. The only possible negative thing I could say is that the biscuits for the biscuits and gravy were very tough. But will still come back!
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Dwayne

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfy beds
Our stay here was great. The rooms are not fancy, but they are super clean and the beds were amazing.......soft and comfy with lots of pillows. I would definitely stay here again next year.
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Amenities
The hotel was near the location were i need to be
Stayed 2 nights in Oct 2024

4/10 Poor

Dustin

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Ants in room
Stayed during out of town business but when we woke up had so many ants all over my night stand. Told front desk when I checked out but he said he would have to tell the manager at 7am when he came in and have him call and never received a call from him.
Stayed 1 night in Oct 2024

6/10 Okay

Belinda, Paris

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
My family and I reserved two rooms for a two night stay. The outside of the property was nice and clean. The staff at the front desk were nice. We arrived a little after 3:00. Check-in is at 3:00. We were rushed to get to my son’s rehearsal dinner in the next town over so the plan was to unpack after the rehearsal dinner. Upon entering one of the rooms, we found it had not been cleaned. The beds were stripped, it had not been vacuumed, etc. We quickly went downstairs and told the front desk about the issue. His response was “Oh it’s not clean, let me get you another room”. By the time we got the other room and went back upstairs to drop off our items, we were late to the rehearsal dinner. Never apologized and never offered to give us a discount or give us a free room for the night. The beds are extremely high. My mom couldn’t get on the bed so the staff at the front desk brought her some crates to step on so she could get in and out of the bed. I am 5’4” and had trouble getting on the bed myself. There was a hole in the bathroom door where it looked like someone had hit it or ran into it with something. There was also another hole above the bathroom door. On our second night, the smoke detector in the room started beeping at around 10:00 PM. That was a first! This meant the batteries needed to be changed. We were already in bed and exhausted so we just pushed the button to make it stop and went back to sleep.
Stayed 2 nights in Oct 2024

6/10 Okay

Laurel

Travelled with family
Disliked: Property conditions & facilities, room comfort
Everything was very damp and had a damp smell. Even with the A/C
Stayed 4 nights in Sep 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Laureen

Travelled with family
Cle and friendly
Stayed 1 night in Sep 2024

6/10 Okay

Kristin

Travelled with partner
Disliked: Property conditions & facilities
Bed was comfortable
Stayed 1 night in Sep 2024