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Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Front of property – evening/night
Lobby sitting area
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
250 Spring Street, Charleston, SC, 29403-5123
  • Medical University of South Carolina
    ‪14 min walk‬
  • College of Charleston
    ‪3 min drive‬
  • Port of Charleston Cruise Terminal
    ‪5 min drive‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Top Floor)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 King Bed (Top Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Low Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Top Floor)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Top Floor)

  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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  • Air conditioning
4.4 out of 5, Excellent, (480)
The price is €305
for 1 room
includes taxes & fees
3 Apr - 4 Apr
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About this property

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG

Hotel with free breakfast, a short walk to The Citadel
Along with an outdoor pool, this smoke-free hotel has a fitness centre and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG offers 153 accommodations with a safe and free newspapers. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG gets high marks from our customers. During your stay, you're just a quick walk from The Citadel. You'll find features such as free WiFi in public areas, plus an outdoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of The Citadel and Medical University of South Carolina
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 680 square feet (63 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 15 per day)
  • Covered parking on site (USD 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 680 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per day
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 12.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 15.00 per day (in/out privileges)
  • Off site parking fee: USD 15.00 per day (00.02 mi away)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Holiday Inn Express Ashley River
Holiday Inn Express Charleston Ashley River
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Ashley River
Holiday Inn Express Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Ashley River Hotel Charleston
Holiday Inn Express Charleston Dwtn Ashley River Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area
Holiday Inn Express Charleston Dwtn Medical Area Hotel
Holiday Inn Express Dwtn Medical Area Hotel
Holiday Inn Express Charleston Dwtn Medical Area
Holiday Inn Express Dwtn Medical Area
Hotel Holiday Inn Express Charleston Dwtn - Medical Area
Holiday Inn Express Charleston Dwtn - Medical Area Charleston
Holiday Inn Express Charleston Dwtn Ashley River
Express Dwtn Medical Area

Holiday Inn Express & Suites Charleston Dwtn - Westedge by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 591 out of 1152 reviews
Rating 8 - Good. 261 out of 1152 reviews
Rating 6 - Okay. 152 out of 1152 reviews
Rating 4 - Poor. 94 out of 1152 reviews
Rating 2 - Terrible. 54 out of 1152 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jeffrey

Business traveller, Travelled with partner
Good value
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Overall it was clean and comfortable. Staff was friendly. Breakfast was great. Parking not an issue. I loved the social hour they had on Friday night (we try to only stay at places that have that) and the mimosas on the weekend were awesome too. I was upset that the self serve beer kegs were down. We were looking forward to that. Reviews from a few months ago had the same issue, so the hotel really needs to address that. And the cable only worked part of the time. So another issue the hotel needs to address. But we would definitely stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Clean room but that's about it.
Coming in late at night the last thing you want to do is have to go up and down because your key doesn't work or have the manager leave you hanging at the front desk for 5-10 minutes when you come back down. Don't be surprised if that happens to you. Beware they tax everything including fees. Check your bill because they charge you for parking when you use uber or lift. A 10-year-old can do better masonry work in the bathroom.
Stayed 2 nights in Dec 2024

2/10 Terrible

JoAnne

Travelled with group
Disliked: Property conditions & facilities
When we told the night manager about the dirty room, she told us she would take $70 off the room charge to which I agreed. In the morning at checkout, I was told she took off car fees which we were not told about anyway. Of course the person at the desk lacked the power to accomodate me, and left the account in limbo. I intend to peruse the matter up the management chain. It was an extremely disappointing stay, between the unclean room, flooding bathroom, and less than helpful staff.
Stayed 1 night in Dec 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Erinnae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe! Great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was exceptionally pleasant and accommodating. The room was comfortable
Stayed 2 nights in Dec 2024

4/10 Poor

Tracy

Air conditioner was loud
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and polite. I enjoyed the breakfast buffet and the cleanliness of the hotel overall.
Stayed 2 nights in Nov 2024

4/10 Poor

Elizabeth

Stayed 1 night in Nov 2024

4/10 Poor

Geoffrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Superfically Property looks good. Very difficult to find entrance ally and not many parking lots ("go next door to multifloor parking lot, park on 3rd Floor and we will credit the bill". Heater fan set to high and could not be changed - I arrived very late and could not fix that night. No hot shower water then came on after 20 minutes at 5am. Front desk staff try hard but are not able to remedy much themselves. Internet failed on and off for 36 hours until finally fixed after 3 complaints. No local restaraunts for night dinner. This place is not up to IHG standards and should be avoided.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is limited with additional parking in a parking deck across the street.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monisha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and kind from check-in to check-out!!!! I would stay again because they were so friendly and accommodating. The parking was a lil tight but I did feel as though I park anywhere because of my parking pass. Would stay again and again ♥️
Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Kevin

Travelled with family, Travelled with pets
Liked: Property conditions & facilities
Parking was terrible! Was not within walking distance of anything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adriana

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best holiday inns I have stayed at!
Wonderful and courteous staff, great breakfast. Will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facility is very nice, as is the staff. The only downside is parking, which is limited at the hotel. The parking garage across the street is available but a bit creepy at night if you are a solo female traveler. I didn't have an issue when I parked there.
Stayed 3 nights in Nov 2024

10/10 Excellent

David F

Liked: Cleanliness, staff & service, property conditions & facilities
Courtesy of staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Nov 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

10/10 Excellent

NEW VBB

Stayed 1 night in Nov 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024