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SpringHill Suites by Marriott Charlotte Airport

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Lobby
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Pool
TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
3055 Scott Futrell Drive, Charlotte, NC, 28208
  • Bank of America Stadium
    ‪6 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception

Wingate by Wyndham Charlotte Airport I-85/I-485

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2683)
The price is €115
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Wingate by Wyndham Charlotte Airport I-85/I-485

About this property

SpringHill Suites by Marriott Charlotte Airport

Hotel in Charlotte with free breakfast and free airport shuttle
A fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Airport. During your stay, you'll be close to Bank of America Stadium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Bank of America Stadium and 7 minutes from Charlotte Convention Center
  • Free airport shuttle service
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available on request). A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Airport. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 8:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 31 2025 to March 31 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
SpringHill Suites by Marriott Charlotte Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
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Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Airport Hotel
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

SpringHill Suites by Marriott Charlotte Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 102 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Markezy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Josee, Galax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because we were going to a concert at Coyote Joe's. The hotel is only a half mile away. The room was clean and comfortable, easy parking and check in.
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Deanna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not returning
The hotel is just run down. It needs maintenance and needs to be cleaned better. First room the lock on the door didn’t work so we had to switch rooms. Second room was dirty and there were little flies around the room. Workers were nice but clearly they are probably short on staff overworked and underpaid. I’m sure the owners have money to fix these problems so just do better.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tierra

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Nice customer service people
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Person at front desk was extremely rude. Very unprofessional in his tone to me and my husband. Our room was over 85 degrees..finally got a room with working air conditioner. Room and hotel very very dated. I would never choose this hotel again.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Were just looking for place to stay for night. Was in town for concert. Hotel served the purpose but would not stay their again due to cleanliness.
Stayed 1 night in Oct 2024

10/10 Excellent

Josee, Galax

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here one night to take the shuttle for an early flight out of Charlotte. We took the shuttle at 5:30 AM. The driver was very friendly and helpful, loading our luggage for us. It was a 6 minute ride to the airport and he dropped us off at the departure terminal. When we got back, 5 days later, we called the hotel and they had a driver come pick us up within 15 minutes. This was very convenient and saved us the hassle of parking at the airport and using the shuttles. The hotel was very clean and comfortable
Stayed 1 night in Oct 2024

2/10 Terrible

carl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Night checkin receptionist was confrontational. If I had not prepaid for the night would have moved on to different establishment. Room heater messed up, noisy, thermostat none operational. Noisy freeway noise all night. Breakfast a joke, no OJ no milk what were those eggs??
Stayed 1 night in Oct 2024

10/10 Excellent

Carmellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous.The breakfast was excellent. It was an older building so I couldn't locate any USB outlets. The desk clerk said there were renovations on the way. I loved the floor plan. I stayed for 3 days. I was very comfortable. I would like to stay there again in the future..
Stayed 3 nights in Oct 2024

6/10 Okay

Kristi

Travelled with group
Liked: Staff & service, amenities
It was an ok place. The first room we were given had not been cleaned and had to go back to get another room. It's an ok place for one night, probably wouldn't want to stay there longer than that.
Stayed 1 night in Sep 2024

6/10 Okay

Scott

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

4/10 Poor

Tasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was clean walking into the lobby. But the room was dirty. There was stains on the carpet, the wall paper was coming away from the wall, the bed skirts had brown stains, and the shower curtain was far too short for the bathtub, which created puddles on the floor causing slipping hazards. There was no fan in the bathroom to help with the steam. For the price that I paid for the room, I was expecting far better cleanliness.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very grateful they let me leave my car in the parking lot without charging me while I was away. Very clean and nice. Parking lot was well lit and seemed safe.
Stayed 1 night in Aug 2024

8/10 Good

Chad, Indianapolis

Business traveller
Liked: Cleanliness, staff & service
The property and staff were good. The location is convenient to the airport.
Stayed 1 night in Aug 2024

2/10 Terrible

Ali

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They will always double charge u and the place is always dirty and have stain spots all over thr carpet and the sofa
Stayed 1 night in Jul 2024

2/10 Terrible

Takise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not What I Expected!!!
I am writing to express my dissatisfaction with my recent stay at your hotel, SpringHill Suites by Marriott® Charlotte Airport, located at 3055 Scott Futrell Drive, Charlotte, NC. I checked in at 10:17 AM on July 27, 2024 and checked out at 4:57 PM the next day due to an extended layover. Upon arrival, the desk clerk and the shuttle driver were personable, and the check-in process was quick and efficient. However, my experience quickly deteriorated upon reaching room 419. The room conditions were appalling and unacceptable for any guest, let alone for someone celebrating their 23rd anniversary with family. Here are the specific issues I encountered: Room Cleanliness: There were numerous dried blood stains on the dirty carpet. The green pull-out bed was soiled and the room had a terrible, unpleasant odor. The bed linens were soiled, and I had to request clean sheets from the front desk. The A/C unit was loud The Elevator - was dirty Overall Experience: The poor condition of the room significantly marred our anniversary celebration and caused great discomfort for our two children. Given these issues, I feel that my stay was not only disappointing but also posed health risks to my family. I request a full refund for the inconvenience and substandard service. Additionally, I hope that you will address these issues promptly to ensure other guests do not face similar experiences.
Stayed 1 night in Jul 2024

6/10 Okay

Ediris

Liked: Staff & service, amenities
The furniture is old
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and wore out, wouldn’t recommend. Not the typical standard of a Marriott.
Stayed 1 night in Jul 2024

6/10 Okay

carrie

Stayed 1 night in Jul 2024