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SpringHill Suites by Marriott Charlotte Airport

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Airport

Lobby
1 bedroom, in-room safe, desk, laptop workspace
Pool
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Gym

Explore the area

Map
3055 Scott Futrell Drive, Charlotte, NC, 28208
  • Bank of America Stadium
    ‪6 min drive‬
  • Spectrum Center
    ‪8 min drive‬
  • Charlotte Douglas Airport Overlook
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪8 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, Multiple Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Reception

Wingate by Wyndham Charlotte Airport I-85/I-485

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (2675)
The price is €137
for 1 room
includes taxes & fees
12 May - 13 May
Wingate by Wyndham Charlotte Airport I-85/I-485

About this property

SpringHill Suites by Marriott Charlotte Airport

Hotel in Charlotte with free breakfast and free airport shuttle
A fitness centre, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Airport offers 95 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes sofa beds. Televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Airport. During your stay, you'll be close to Bank of America Stadium. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Bank of America Stadium and 8 minutes from Spectrum Center
  • Free airport shuttle service
There's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. There's an onsite business centre. A roundtrip airport shuttle is free (available on request). A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Airport. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 8:00 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday and Sunday:
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
SpringHill Suites by Marriott Charlotte Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Charlotte Airport
SpringHill Suites Marriott Charlotte Airport
SpringHill Suites Marriott Hotel Charlotte Airport
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SpringHill Suites Marriott Charlotte Airport
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SpringHill Suites by Marriott Charlotte Airport Charlotte
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SpringHill Suites Marriott
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Airport Hotel
SpringHill Suites by Marriott Charlotte Airport Charlotte
SpringHill Suites by Marriott Charlotte Airport Hotel Charlotte

SpringHill Suites by Marriott Charlotte Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 149 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tara

Disliked: Staff & service, amenities, property conditions & facilities
No amenities , pool out of operation , 305 room needs to be renovated massive stains in ceiling in bathroom looks like water damage and or mold .. bad lighting in room one lamp didnt work and one bed stained on upholstery
Stayed 2 nights in Apr 2025

4/10 Poor

Tracey

Disliked: Staff & service
The man at the front desk was VERY RUDE and disrespectful. I got the room through Expedia and he asked for me to swipe my card. I did thinking it was for incidentals and he then said swipe it again for incidentals. He said that my first swipe was for the room because it was not paid for totally. I asked him how when I had the reciept. He said he could not tell me why and that he didnt have to tell me why. He caused a big scene which was embarrassing. My room was totally paid for through Expedia. I have never been through that before. I am a rewards member for Marriott.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erika

Despite the short stay, all was great.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Huguette, Wimauma

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location, airport shuttle service, front desk. This was a very good located hotel for a short trip in Charlotte . I would recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no safe in the room
Stayed 4 nights in Apr 2025

10/10 Excellent

Garima, Clarksburg, MD

Travelled with family
Liked: Amenities
It was well maintained.
Stayed 1 night in Mar 2025

4/10 Poor

Larita

Travelled with family
I chose this location because it was listed as having an indoor pool. After check-in, my boys headed down to swim - no water in the pool!
Stayed 2 nights in Apr 2025

8/10 Good

Louis-Pierre

All good !
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if possible. Gross and worn down.

Disgusting and worn down. Old food in fridge in our room, TV broken, shower leaked, shower curtain broken, hair in shower curtain and sink. Peeling wallpaper, cracked plaster. Old sour milk on coffee bar in the morning. Avoid if possible.
Stayed 1 night in Feb 2025

6/10 Okay

Dorothy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room we got has alot of issues. Leaky sink. Headboard scratched up. Stains everywhere.
Stayed 1 night in Feb 2025

4/10 Poor

Raul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

John

Stayed 1 night in Jan 2025

2/10 Terrible

Wayne

Stayed 1 night in Jan 2025

6/10 Okay

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Markezy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

10/10 Excellent

Josee, Galax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because we were going to a concert at Coyote Joe's. The hotel is only a half mile away. The room was clean and comfortable, easy parking and check in.
Stayed 1 night in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Deanna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not returning

The hotel is just run down. It needs maintenance and needs to be cleaned better. First room the lock on the door didn’t work so we had to switch rooms. Second room was dirty and there were little flies around the room. Workers were nice but clearly they are probably short on staff overworked and underpaid. I’m sure the owners have money to fix these problems so just do better.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tierra

Stayed 1 night in Nov 2024

6/10 Okay

Angela

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Nice customer service people
Stayed 1 night in Nov 2024

2/10 Terrible

Susan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Person at front desk was extremely rude. Very unprofessional in his tone to me and my husband. Our room was over 85 degrees..finally got a room with working air conditioner. Room and hotel very very dated. I would never choose this hotel again.
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Were just looking for place to stay for night. Was in town for concert. Hotel served the purpose but would not stay their again due to cleanliness.
Stayed 1 night in Oct 2024