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Embassy Suites by Hilton Chicago Lombard Oak Brook

3.5 star property

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Photo gallery for Embassy Suites by Hilton Chicago Lombard Oak Brook

Exterior
Indoor pool
Bar (on property)
Bar (on property)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Gym

Explore the area

Map
707 E Butterfield Road, Lombard, IL, 60148
  • Yorktown Shopping Center
    ‪4 min walk‬
  • Oakbrook Center Mall
    ‪4 min drive‬
  • Morton Arboretum
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Queen Beds, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay films

Executive Room, 1 King Bed, Non Smoking

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

32-inch flat-screen TV with cable channels, TV, pay films

Premium Suite, 2 Queen Beds, Non Smoking

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 85 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

32-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Corner

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Corner

  • 53 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, in-room safe, desk, laptop workspace

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 49 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

Suite, 1 King Bed, Non Smoking, Corner | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Corner

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Accessible, Non Smoking (Hearing)

  • 85 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Bathtub)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Premium bedding, down duvets, in-room safe, desk

Hyatt Place Chicago/Lombard/Oak Brook

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1001)
The price is €95
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Hyatt Place Chicago/Lombard/Oak Brook

About this property

Embassy Suites by Hilton Chicago Lombard Oak Brook

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
Embassy Suites by Hilton Chicago Lombard Oak Brook offers 262 air-conditioned accommodations with MP3 docking stations and a safe. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Chicago Lombard Oak Brook gets high marks from our customers. During your stay, you're just a quick walk from Yorktown Shopping Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute walk from Yorktown Shopping Center and a 4-minute drive from Advocate Good Samaritan Hospital
  • Dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Chicago Lombard Oak Brook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Lombard Oak Brook. For a fee, parking is available.

This Lombard hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Chicago Lombard Oak Brook has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 12.50 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125.00 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 12.50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD125.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites Oak
Embassy Suites Oak Hotel
Embassy Suites Oak Hotel Lombard Chicago Brook
Embassy Suites Chicago Lombard Oak Brook Hotel
Embassy Suites Oak Brook Hotel
Embassy Suites Oak Brook
Embassy Suites Hilton Oak Brook Hotel
Embassy Suites Hilton Chicago Lombard Oak Brook
Embassy Suites Hilton Oak Brook
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel
Embassy Suites by Hilton Chicago Lombard Oak Brook Lombard
Embassy Suites by Hilton Chicago Lombard Oak Brook Hotel Lombard

Embassy Suites by Hilton Chicago Lombard Oak Brook Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 68 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sean P

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly staff/ bartender was fun and informative very good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodations
Only item that wasn't up to high standards was shower faucet wasn't attached to wall properly.
Stayed 1 night in Dec 2024

2/10 Terrible

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
OVERCHARGED - Bad Experience
This was probably the top 5 WORST hotel experiences I have ever had. We were looking forward to staying here because of the Embassy Suites reputation. However, upon checking it, I realized that this hotel does not deserve the name. When I checked in, there was a very disorganized line up of guests in the lobby (people hovering around waiting to speak to someone) and there was only one person working the desk. The man was not friendly at all (probably overwhelmed with the lobby chaos) and I was rushed through check in, given a room key, and asked to sign for the charges. I wasn't even told what room number we were staying in - so I looked at the room key card to figure that out myself. When booking through hotels.com I was given a receipt which included room cost & taxes and the parking charge is $12.50 (totaling around $165). Following the stay, my credit card was charged around $180. Wee did not make any other room charges while we were there. When inquiring about the OVERCHARGE, I was told...that is how it is. Embassy suites refused to do a partial refund and I was never given a receipt to even explain the surprise charges. The stay was also VERY BAD. It was very loud in the hallway until around 12:30pm & my daughter couldn't sleep. The breakfast was good but they were out of pork sausage and only had turkey sausage. The room was clean and spacious. I would never stay at this hotel ever again, and I would not recommend it to anyone.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and easy check in Clean and professional
Stayed 1 night in Nov 2024

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Favorite!
We love staying at this hotel! The suites are a good size and it is in a great area - near food and shopping. The breakfast is fantastic - made-to-order omelets and lots of other options. We also love the evening reception with the complimentary drinks and snacks.
Stayed 2 nights in Nov 2024

10/10 Excellent

Abdelaziz

Stayed 2 nights in Nov 2024

6/10 Okay

Bilal

Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still the Best
It was great. However I did notice theybhave taken out the second vanity in the room
Stayed 1 night in Nov 2024

10/10 Excellent

Trekyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kean

Stayed 2 nights in Nov 2024

6/10 Okay

Virgil

Liked: Cleanliness, property conditions & facilities, room comfort
They Charge for parking.
Its a very nice Hotel. Don't understand why they change $12.50 for parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Arkadiusz

Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay great staff friendly and informative
Stayed 2 nights in Oct 2024

10/10 Excellent

Rea Jesyka, Wheeling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, our only let down was not realizing that the breakfast does not stay open past 9am
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasant and the team worked hard to make the stay pleasurable.
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Donna

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Update or thoroughly cleaned
My husband and I have been coming three for years and trust and believe we can see the difference. The quality of this hotel has gone down. The furniture and carpet is worn and dirty. And the tub was not cleaned at all. However, the stuff was very nice and helpful, which I really appreciated it. We would hate to stop coming here because it's in a great location. Nevertheless, the hotel needs to be updated, or thoroughly cleaned. Thanks Uvonne
Stayed 2 nights in Nov 2024

8/10 Good

Destiny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
I had just Two issues. 1. Early Check In Option - They said we can check in early after 12 noon and couldn’t until 3pm making me late for my grandma birthday party. Me and my kids & Husband was driving on the road for 6 hours and just wanted to rest. 2. Parking- Turns out parking costed 12.50 for overnight IN THE SUBURBS. I guess we should of just stayed in the city ( we was trying to avoid having to worry about parking and still did) But for the most part the hotel is beautiful, smells good and the ROOM girl!!! The room is beautiful!
Stayed 1 night in Nov 2024