CityClass Hotel am Dom

4.0 star property

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Photo gallery for CityClass Hotel am Dom

Junior Suite, Patio | Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Junior Suite, Patio | Balcony view
View from room
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Am Hof 38 - 46, Cologne, NW, 50667
  • Cologne Cathedral
    ‪5 min walk‬
  • Musical Dome
    ‪6 min walk‬
  • Chocolate Museum
    ‪15 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪13 min drive‬

Room options

Superior Twin Room (Cathedral View)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Superior Double Room (Cathedral View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Patio

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Superior Single Room (Cathedral View)

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

CityClass Hotel am Dom

Hotel with a 24-hour front desk, steps from Museum Ludwig
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
CityClass Hotel am Dom offers 81 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CityClass Hotel am Dom's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Dom Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Museum Ludwig and Cologne Cathedral
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at CityClass Hotel am Dom.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Dom Lounge – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Dom Lounge – On-site bar. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge
  • Dom Lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 19.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (820 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 19.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, Am Hof 38-46, 50667 Köln, HRA23846, 022120580, CM CityClass Hotel GmbH & Co KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Europa Am Dom
Cityclass Europa Am Dom Cologne
Cityclass Hotel Europa
Cityclass Hotel Europa Am Dom
Cityclass Hotel Europa Am Dom Cologne
Europa Am Dom
Europa Dom
Europa Hotel Am Dom
Hotel Cityclass Europa Am Dom
Hotel Europa Am Dom
CityClass Hotel am Dom Hotel
CityClass Hotel Europa am Dom
CityClass Hotel am Dom Cologne
CityClass Hotel am Dom Hotel Cologne

CityClass Hotel am Dom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 399 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juan, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsty

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the cathedral. Check-in personnel spoke fluent English and gave excellent recommendations of sights to see.
Stayed 1 night in Dec 2024

10/10 Excellent

Sukjoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

HANUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Araceli

Travelled with family
Only stay one night
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay for the Holidays!
This hotel is in an ideal location within the "old town" city of Cologne. We had a very short walk (less than 3 minutes) to both the Cathedral entrance as well as all the major Christmas markets. Highly recommend this hotel to anyone.
Stayed 3 nights in Dec 2024

10/10 Excellent

Liam

Stayed 3 nights in Dec 2024

10/10 Excellent

Maryanddayvon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay at this hotel to visit the Weinachtsmarkts in Koln, the room was comfortable quiet clean and warm, exactly as we like it. Service was very good, helpful and positive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Located close to restaurants and attractions.
Stayed 3 nights in Dec 2024

10/10 Excellent

siep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2024

10/10 Excellent

REGINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay
Fabulous stay. Clean rooms and excellent customer service. Everyone so helpful. Quite stay comfortable rooms. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

WAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, right near Koln station and Cathedral, staff super helpful. Breakfast was good and plentiful, cool robot moving around restaurant to load dishes on. Will definitely use again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Raxtham

Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay for Christmas Markets!
This hotel is perfectly located within easy walking distance of the train station, 3 Christmas markets, the cathedral, and all the main shopping locations in Cologne. The beds are comfy, the room was large and allowed you to connect a fire stick to TV if you have one (outlet behind TV, etc.). The morning breakfast had eggs and lots of breads/meats/fruits! The staff is very friendly and the place was super clean! I will stay here again when I return!
Taken looking out of my window!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and a fantastic location. We had a view of Cologne Cathedral from our room which was stunning. We were walking distance from the centre. Really enjoyed our stay, the team were so helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy walking to the station. Excellent staff. First class hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen, Denton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was across from the Christmas market which we had come to see. Perfect fit for us. Nice bar and breakfast spot. Nice staff.
Stayed 2 nights in Dec 2024

6/10 Okay

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved two rooms for our stay; one for our daughters and one for us. One room was fine in size but the other was frankly the size of the closet in our main bedroom at home - and the rooms were same price. Quite disappointed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just across from church. Countless restaurants nearby. Easy walk to River. Only thing missing was coffee in the room but a fabulous bakery and espresso shop a couple steps from entrance more than made up for that. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the reception desk are the best!
Stayed 1 night in Dec 2024

8/10 Good

Yale

Liked: Cleanliness
Stayed 3 nights in Sep 2024