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Fairfield Inn & Suites by Marriott Columbus New Albany

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Columbus New Albany

Property amenity
Lobby
Reception
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
4976 E Dublin Granville Road, Westerville, OH, 43081
  • Easton Town Center
    ‪8 min drive‬
  • LEGOLAND® Discovery Center
    ‪8 min drive‬
  • Ohio State University
    ‪19 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

Shower, rainfall showerhead, free toiletries, hair dryer

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Shower, rainfall showerhead, free toiletries, hair dryer

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Aloft Columbus Westerville

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (919)
The price is €120
for 1 room
includes taxes & fees
13 May - 14 May
Aloft Columbus Westerville

About this property

Fairfield Inn & Suites by Marriott Columbus New Albany

Hotel in Westerville with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Columbus New Albany offers 102 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Fairfield Inn & Suites by Marriott Columbus New Albany. During your stay, you'll be within walking distance of Blendon Woods Metro Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 8 minutes by car from Easton Town Center and 13 minutes from Polaris Fashion Place
  • Pets welcome for a fee
Fairfield Inn & Suites by Marriott Columbus New Albany offers its guests an indoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Fairfield Inn & Suites by Marriott Columbus New Albany also features barbecue grills, a picnic area, and coffee/tea in common area. Self parking is free.

This Westerville hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per accommodation, per stay
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 4.95 per day (rates may vary)
  • Pet fee: USD 65 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Suites Columbus New Albany
Fairfield Inn Suites by Marriott Columbus New Albany
Fairfield Inn & Suites by Marriott Columbus New Albany Hotel

Fairfield Inn & Suites by Marriott Columbus New Albany Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 291 out of 404 reviews
Rating 8 - Good. 70 out of 404 reviews
Rating 6 - Okay. 18 out of 404 reviews
Rating 4 - Poor. 9 out of 404 reviews
Rating 2 - Terrible. 16 out of 404 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and efficient staff; great breakfast; comfortable and clean room; carpet in elevators and some hallways needed cleaned
Stayed 2 nights in Jan 2025

2/10 Terrible

Krushanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been trying to have my security deposit refunded to my credit card for over a month with no responses from the Marriot team for 3 weeks. I have sent 3 emails with no replies and the charge is still on my credit card
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmed, Youngstown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and warm stay

Overall comfortable stay during a snowstorm. Friendly guest service.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrible stay

It was horrible. I worked 12 hours and just wanted to check into my room take a shower and chill out. However, I got to the desk to check in and had my hotel.com confirmation number and they told me they had no reservation under my name. I showed them the receipt and confirmation email and they continued to argue with me. My wife called hotels.com and they forwarded the confirmation over to them. Once they finally received it I had been standing downstairs 47 minutes waiting. It was UNACCEPTABLE and RUDE. HOTELS.com said they would reimburse me but nothing has happened yet. I’m not holding my breath.
Stayed 1 night in Jan 2025

10/10 Excellent

Malcrissa

Stayed 1 night in Dec 2024

2/10 Terrible

CARL, Dennison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Travelled with family
Disliked: Cleanliness, staff & service
Room was never cleaned and we were there for a week. Also cars were broken into while we were there
Stayed 5 nights in Dec 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

We'll stay somewhere else next time

I think this is a newer hotel but you wouldn't know it by the condition of the rooms, hallways, pool area...all looked a bit beaten up and dirty.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice and clean and the food was good, the pool didn’t really seem clean at all and the Jacuzzi seemed the same way, and I believe the jets weren’t working.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Krushanta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people on the reception especially the grave yard shift ladies
Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean quiet accessible

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Very respectful front desk staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dan, Lafayette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice condition. The staff was so nice
Stayed 1 night in Nov 2024

10/10 Excellent

Tiffany

Stayed 3 nights in Nov 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and welcoming. The staff are friendly and helpful. The rooms are clean and comfortable. The continental breakfast was great to have too.
Stayed 1 night in Nov 2024

8/10 Good

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 4 nights in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Single Day Stay

It was very good. The free breakfast was very good.
Stayed 1 night in Nov 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, great shower, great options for continental breakfast, friendly staff!
Stayed 4 nights in Nov 2024