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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

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Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Front of property – evening/night
Body treatments, aromatherapy, hot stone massages, sports massages
Deluxe Room with Balcony Ocean View | In-room safe, individually decorated, individually furnished
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Spa
  • Bar
  • All-inclusive

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • Cozumel Maritime Terminal
    ‪6 min drive‬
  • Punta Langosta Pier
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate | In-room safe, individually decorated, individually furnished

Garden View Expedia Rate

  • Partial ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • Ocean view
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1005)
The price is €218
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
Catch some rays at the beach or spend the day relaxing at El Cozumeleño Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of El Cozumeleño Beach Resort - All Inclusive's great beach location. During your stay, you'll be within walking distance of Playa San Juan. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • For dining with a beachfront location, stop by El Cocal Restaurant, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools or soak in the 2 hot tubs
  • Indulge with hot stone massages, facials or aromatherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Punta Langosta Pier and 7 minutes from San Miguel Church
El Cozumeleño Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At El Cozumeleño Beach Resort - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

This 3.5-star Cozumel property is smoke free.

The property hosts a free manager's reception daily.
El Cocal Restaurant – This restaurant is located on the beach.
La Veranda – Overlooking the pool, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar – On-site bar. Open daily.
La Pérgola – On-site coffee shop. Open daily.
Lobby bar – On-site lobby lounge. Open daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required
  • Snack bar/deli

Restaurants on site

  • El Cocal Restaurant
  • La Pérgola
  • La Veranda
  • Lobby bar
  • Swim Up Bar

Things to do

  • 2 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Optional golf privileges
  • Outdoor tennis court
  • Personal motorised watercraft
  • Piano
  • Playground
  • Rowing/canoeing
  • Scuba diving
  • Snorkelling
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby toys
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (5,381 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Cozumeleño Beach Resort - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 1114 reviews
Rating 8 - Good. 291 out of 1114 reviews
Rating 6 - Okay. 220 out of 1114 reviews
Rating 4 - Poor. 149 out of 1114 reviews
Rating 2 - Terrible. 146 out of 1114 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Kaylee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The ac didn’t work well in our room, bed was uncomfortable and I found hair in the shower on arrival. Check in process was difficult and time consuming. Didn’t receive our towel cards or safe key resulting in 2 trips back to the lobby. The buffet was awful and the restaurant was difficult to get a reservation for. We had to wait in line for 45 to attempt to get a reservation and after about 10 people booking for multiple rooms, we didn’t get a reservation. We went out for food and had a great experience. There was little entertainment which is something I’ve never experienced when vacationing in Cozumel. The money spent was not worth it. Overall we will not be returning to this resort.
Stayed 3 nights in Dec 2024

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Jerry K

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is old and there is some need for upgrading things like beds and shower stalls/tubs…but we go there again and again because the staff is wonderful. The beach is beautiful with some of the best snorkeling we’ve ever seen. Our housekeeping lady (Mercedez) was so kind and by the end of the week we were best friends. It’s a treasure in Cozumel…we know there are nicer hotels but we will probably keep going to El Cozumeleño forever. If you are a princess who needs every aspect of service to be impeccable, this isn’t your hotel. If you travel to other countries to experience the culture and get to know some of the locals, and can appreciate hard work and effort made on your behalf, you’ll be happy there.
Stayed 6 nights in Dec 2024

4/10 Poor

Taylor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly service. Musty smells (I suspect mold) Cockroach in hotel room Random cups left outside of hotel room for the 5 days we stayed. Collecting gnats and mold The managers very rude. Standoffish (Omar) Don’t recommend.
Stayed 6 nights in Jan 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The service and staff are very friendly.
Stayed 1 night in Jan 2025

2/10 Terrible

SEAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing good to say about this place . Leaking water trough the wall, black mold on the bathroom ceiling and shower door frame , bathroom door and in shower tiles . Bed was like sleeping on box springs and no mattress. Food was not to good and drinks watered down . Building and just about everything else is falling apart. Can’t recommend this place to anyone .
Stayed 6 nights in Dec 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Felt like the property was decent when it originally opened and everything was operating, now just many old promotion signage, obsolete drink specials, and sub-par “all inclusiveness”
Stayed 5 nights in Jan 2025

4/10 Poor

micheal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lets start with the pros great snorkeling Cons food isnt great but you get what you pay for. Talking to someone who stays a month at a time for the last 25 years says they fired all of the staff at the beginning of the year. They changed a lot of the good qualities that made him come back year after year. I believe thing may get better here as they train newer staff but id save ur money and spend it at a well known establishment for another 50 to 100 per day.
Stayed 6 nights in Jan 2025

6/10 Okay

Bjorn

Travelled with family
Tired resort
It took 45 minutes to check in and our rooms were not ready until after 5 pm. The rooms are old, but comfortable. The buffet food is meh, and nothing is labeled. We were able to reserve one dinner at the restaurant, which was very good, but the reservations fill up very early, even if you get in line before the reservation desk opens in the morning. Hot tub is luke warm. Late check out was not possible. Restaurant employees are friendly.
Stayed 5 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The food was AWFUL. Every day cut up hotdogs and chicken with sauce on it. Every meal, the same. Disgusting.
Stayed 6 nights in Dec 2024

10/10 Excellent

MARY ANN, PELHAM

Stayed 7 nights in Dec 2024

2/10 Terrible

Ricardo

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Philbert

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and kept the resort clean. It was quite a nice place. We just wish the room had more electrical outlets and the AC works much better.
Stayed 8 nights in Dec 2024

8/10 Good

April

Liked: Staff & service
The good: Good price, great beach, the view from the sky view room is amazing and the staff are friendly. The bad: food is ok not a lot of selection, hard bed, and the $15 USD per day eco fees not told about prior.
Stayed 3 nights in Jan 2025

6/10 Okay

Jody

Liked: Staff & service
Disliked: Property conditions & facilities
mattress and furniture in terrible shape
Stayed 7 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Cozumeleño resort was a tranquil, paradise that really neededsome TLC. The wait staff was so pleasant and efficient. Lived the general vibe. We truly did get to unplug and relax.
Stayed 7 nights in Dec 2024

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is older and it shows. The rooms are dated and the couch in our room was covered in rust and had holes in it. Having said that, the room was clean otherwise and the staff throughout the hotel did a good job of keeping most areas clean. If you have stayed at other all inclusives, the single biggest difference you will notice is the food. To say it is limited is being kind. However we almost always found something to eat (but barely). It did propel us to go off property for a meal or two in search of better cuisine. Even staples like guacamole and chips and salsa were missing. The shinning star of the hotel were the staff. Always kind and helpful (with the exception of the older gentleman at the front desk) the staff were great. The beach area is nice and the ocean access from the beach is a nice luxury not all hotels in Cozumel have. I’m not sure we would stay here again, but overall I would give it 2-3 out of 5 stars.
Stayed 7 nights in Dec 2024

6/10 Okay

Eden

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The view of the ocean is amazing, they have some nice calm waters to go swimming. The hotel is not really close to town so you will need to take a cab everyday if you want to explore town. If your a picky eater tough luck food would be the area that they can most improve on. The rooms are solid, shower was kinda broken but hot water was working and A/C was great. For the price it’s not bad at all.
Stayed 5 nights in Dec 2024

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby and pool area look nice & clean! The check-in process did not go well. We were supposedly "upgraded" on our room. The room is dated, musty smelling, and does not match the decor of the lobby!
Stayed 1 night in Jan 2025

8/10 Good

Pamela Sue

Stayed 4 nights in Dec 2024

8/10 Good

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The majority of staff were excellent during my stay. Waiters were phenomenal. They remembered our names, were super friendly, just fantastic. Would definitely go back again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Nikole K, Grand Island

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

2/10 Terrible

Princess

Stayed 3 nights in Dec 2024

6/10 Okay

Brittany

Travelled with partner
Liked: Staff & service
Nothing exquisite, if you’re looking for luxury this isn’t your place. If you just want a bed to sleep in and a shower and toilet, then you’ll be fine. The shower reminded us of a gym locker room since it was all tile and how it was built. Barely got any hot water. Out tv remote didn’t work, but we weren’t there to watch tv. There’s two restaurants- one you must make a reservation for and it also has a dress code (but reservations can only be made day of, and fill up before 8am). The other is a buffet with semi- appetizing food. It’s nothing special, lackluster at best. But you can wear your swimsuit or anything you want in the buffet food area, which is outdoors right on the beach. The beach on the property is beautiful but there’s not enough cabanas and you also have to get out there early to claim a spot. There’s mini golf course which was fun to do. My fiance and I were just looking for a quick 3 day getaway from reality and spent NYE here and they had a nice party and nice food that night. The staff were all super friendly and attentive and I have no complaints with them!
Stayed 3 nights in Dec 2024