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Quality Inn & Suites Frostburg - Cumberland

2.5 star property

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Photo gallery for Quality Inn & Suites Frostburg - Cumberland

Interior detail
Lobby
Lobby
Premium bedding, in-room safe, individually furnished, desk
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Laundry
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
11100 New Georges Creek Road, Interstate 68 Exit 34, Frostburg, MD, 21532
  • Noah's Ark
    ‪3 min drive‬
  • Frostburg Library
    ‪4 min drive‬
  • Frostburg State University
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, 2 Person Jet Tub)

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa Bed, 2 Person Jet Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (209082123)

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking (209082123)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Quality Inn & Suites Frostburg - Cumberland

Hotel in Frostburg with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, a business centre and a meeting room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn & Suites Frostburg - Cumberland offers 90 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

LCD televisions come with premium satellite channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Frostburg - Cumberland. During your stay, you'll be within walking distance of Noah's Ark. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Noah's Ark and a few minutes from Frostburg Library
  • Pets welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn & Suites Frostburg - Cumberland. Self parking is free.

Smoking is allowed in designated areas at this Frostburg hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn Frostburg
Quality Frostburg
Quality Inn Frostburg-Cumberland
Quality Frostburg-Cumberland
Quality Inn Suites Frostburg Cumberland
Quality Inn & Suites Frostburg - Cumberland Hotel
Quality Inn & Suites Frostburg - Cumberland Frostburg
Quality Inn & Suites Frostburg - Cumberland Hotel Frostburg

Quality Inn & Suites Frostburg - Cumberland Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 551 reviews
Rating 8 - Good. 187 out of 551 reviews
Rating 6 - Okay. 78 out of 551 reviews
Rating 4 - Poor. 35 out of 551 reviews
Rating 2 - Terrible. 13 out of 551 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Forrest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue we had was the lack of a quality breakfast. The eggs were rubbery and the sausage was hard(overcooked). The rest of.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ann Marie

Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I went to check-in there wasn't anyone at the front desk so I had to wait about 10 minutes, but it wasn't bad. My stay was very pleasant and it was very clean. The staff was very helpful and nice as well.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joli

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, spacious room; would definitely stay again.
Stayed 1 night in Nov 2024

8/10 Good

Shirley A

Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin person was friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Liked: Amenities
I love this hotel. It was a nice peaceful stay. Hotel is clean, staff is very friendly, and it is very quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

Dennis

Liked: Property conditions & facilities, room comfort
They would not let me use the bathroom when I was checking in. I had to wait until I arrived at my room. Poor customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, quiet room to relax and sleep.
Stayed 1 night in Oct 2024

6/10 Okay

Jaime

Business traveller
Liked: Staff & service
I have to be honest
The room upon entering seemed cool enough. It doesn’t smell which is refreshing. Unfortunately I found a couple random hairs in the room near the night stand and 3 in the tub. My headboard had fingerprints all over it, and one of the beds seemed slept in, and someone left a fork in it. Needless to say I couldn’t get comfortable. I felt a little gross and tried not to think about it. My first couple of night I felt itchy in the bed, till the third night I ditched the top sheets and bought a blanket from Walmart. Then all was well.
Fingerprints on headboars
Other peoples hair
Closeup of fingerprints
One of many random hair
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a comfortable bed
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good property thank you
Stayed 1 night in Oct 2024

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a really bad odor, I had to go to the super Walmart to get air freshener and scented candles in order to stay in the room, the furniture was extremely out dated and smelled bad. The cleanest thing in the room was the bathroom. I thought about sleeping in the tub. When I arrived the receptionist was texting on her phone and I had to say hello 4 times before she responded. I don’t usually leave reviews but something had to be said. I think sleeping on a park bench would have been a better option.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Loved staying at this property. Room was very spacious and clean and the beds were very comfortable. Decent breakfast. Will definitely return!!
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and well away from the highways. Comfortable beds and clean rooms.
Stayed 2 nights in Aug 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Wanda

Travelled with family
Disliked: Amenities, property conditions & facilities
It was mold or maybe the tray in the fridge was not clean before my stay. However the stay was ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and neat hotel. Good value for the price.
Stayed 1 night in Aug 2024

8/10 Good

Edythe

Stayed 2 nights in Aug 2024