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Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG

2.5 star property

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Photo gallery for Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG

Terrace/patio
Room amenity
Desk, laptop workspace, blackout curtains, free cots/infant beds
Interior entrance
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
9484 Frisco St, Frisco, TX, 75035
  • Toyota Stadium
    ‪5 min walk‬
  • Ford Center at The Star
    ‪7 min drive‬
  • Stonebriar Centre Mall
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility Tub)

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite, 2 Queen Beds, Accessible (Mobility Tub)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, laptop workspace, blackout curtains, free cots/infant beds

Suite, 1 Bedroom

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Hair dryer, towels, soap, shampoo

Studio Suite, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite, 2 Queen Beds

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite

  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

Desk, laptop workspace, blackout curtains, free cots/infant beds

Studio Suite, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG

Hotel with free parking, in the vicinity of Ford Center at The Star
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG offers 83 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG. During your stay, you're just a quick walk from Toyota Stadium. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Ford Center at The Star and 8 minutes from Comerica Center
  • Cats and dogs welcome for a fee
Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. Barbecue grills, a vending machine, and coffee/tea in common area are also featured at the business-friendly Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG. Self parking is free.

This Frisco hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 150.00 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay (maximum USD150.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Frisco Aparthotel
Candlewood Suites Frisco
Candlewood Suites Frisco
Candlewood Suites Dallas Frisco NW Toyota Ctr
Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG Hotel
Candlewood Suites Dallas Frisco NW Toyota Ctr an IHG Hotel
Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG Frisco

Candlewood Suites Dallas-Frisco NW Toyota Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 340 reviews
Rating 8 - Good. 71 out of 340 reviews
Rating 6 - Okay. 29 out of 340 reviews
Rating 4 - Poor. 11 out of 340 reviews
Rating 2 - Terrible. 25 out of 340 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Guy

Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendlyn

Liked: Amenities
The window unit was noisy
Stayed 2 nights in Nov 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Todd Wayne, Addison

Disliked: Staff & service
I stayed at this property multiple times this year. One thing that always struck me was the front desk staff never greets guests as they pass through the lobby - coming and going. It's like we don't exist. Poor customer care/value.
Stayed 6 nights in Nov 2024

10/10 Excellent

Brandi Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing getaway. The staff was friendly and the room was comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet
Stayed 2 nights in Nov 2024

8/10 Good

Aleena

Liked: Staff & service, property conditions & facilities
The staff is helpful. The rooms are clean and kicthens are decently equipped.
Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the area
Stayed 1 night in Nov 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was quick. Room was spacious and had everything you need for meals. It doesn’t include breakfast but there are plenty of options close by. It has a full size fridge with icemaker , stovetop, MW and cooking equipment
Stayed 2 nights in Oct 2024

10/10 Excellent

Hagan p

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Sherry

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not my reservation
We didn't get to stay at Candlewood where I made the reservation and even took out the insurance that they would have a room waiting for us. We had to stay at the sister hotel Holiday Inn express.
Stayed 1 night in Oct 2024

10/10 Excellent

Haleigh

Great place, great stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos, FRISCO

Stayed 6 nights in Aug 2024

10/10 Excellent

Houkje

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We stayed here for one night but will absolutely stay again! Having a little, fully stocked with pans, plates, silverware, glasses, toaster etc., kitchen was SO wonderful for our family. We didn’t eat out the whole time which saved us so much money. Everything was very clean and comfortable and quiet. It is right by a HUGE soccer complex so traffic was a bit of an issue at one point but not terrible. They also have a lending locker with games and books and other items, laundry room, and small gym. Would be a great place if you had to travel to the area for work as the room had a desk/table and office chair. Overall a great stay and we will be back!
Stayed 1 night in Sep 2024

2/10 Terrible

L. River

Disliked: Staff & service, property conditions & facilities
Front desk agent did not honor the room type booked, and would not or did not understand how to make corrections to the accommodations for the remainder of the stay. I would not recommend property if you are looking for a professional staff to suite a business trip.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
The room smells so bad i couldnt sleep. Saw a bed bug in the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Asiel

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 1 night in Aug 2024

4/10 Poor

Gary

Stayed 2 nights in Jul 2024

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Naicha

Business traveller
Liked: Amenities
Short stay. But clean hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

T

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary was wonderful and very pleasant at check in and throughout my stay. Room was just what I needed. Kitchenette good size
Stayed 4 nights in Jul 2024

8/10 Good

Prema

Stayed 7 nights in Jul 2024