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Hilton Dallas/Southlake Town Square

3.5 star property

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Photo gallery for Hilton Dallas/Southlake Town Square

Lobby
Exterior
Terrace/patio
Outdoor pool, pool umbrellas
Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
1400 Plaza Place, Southlake, TX, 76092
  • Southlake Town Square
    ‪1 min walk‬
  • Urban Air Trampoline Park
    ‪3 min drive‬
  • Grapevine Lake
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Accessible

42-inch flat-screen TV with cable channels, TV

Suite, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Sofa

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Sofa

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, Accessible, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One king corner suite, Accessible

Down duvets, in-room safe, desk, laptop workspace

One king corner suite, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
  • Gym
4.8 out of 5, Exceptional, (606)
The price is €186
for 1 room
includes taxes & fees
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About this property

Hilton Dallas/Southlake Town Square

Pet-friendly hotel connected to a shopping centre in Southlake with free local shuttle
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Hilton Dallas/Southlake Town Square offers 248 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Hilton Dallas/Southlake Town Square gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Southlake Town Square. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Copelands of New Orleans
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Southlake Town Square and 8 minutes by car from Gaylord Texan Convention Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Dallas/Southlake Town Square offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Dallas/Southlake Town Square. You'll have access to the health club at a partner property. A free area shuttle within 3 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Southlake hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Copelands of New Orleans – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Coffee Spot – This coffee shop serves breakfast and light fare. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Limo/town car service
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 9.95 to 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coffee Spot
  • Copelands of New Orleans

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 to 14.95 per person
  • Self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Dallas/Southlake Town Square
Hilton Hotel Dallas/Southlake Town Square
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Square Hotel
Hilton Dallas/Southlake Square
Hilton DallasSouthlake Square
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Town Square Southlake
Hilton Dallas/Southlake Town Square Hotel Southlake

Hilton Dallas/Southlake Town Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1002 reviews
Rating 8 - Good. 152 out of 1002 reviews
Rating 6 - Okay. 42 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Stayed 1 night in Nov 2024

10/10 Excellent

Donald, Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff!
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The curtains don’t block out the light completely the window was bigger than the curtain
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Property conditions & facilities
Great location with lots of shopping
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Nice facility and very pleasant staff
Stayed 1 night in Nov 2024

8/10 Good

Maddalena

Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. Will stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zachery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and shopping
Stayed 1 night in Nov 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Stayed 1 night in Nov 2024

10/10 Excellent

Jamie L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at this hotel. It was very nice and clean. The staff was very helpful, friendly, and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently clean and great location
Great stay at one of our favorites: great location and lots of available shops and restaurants. Friendly staff and atmosphere. Always clean and updated.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for an overnight, plenty to do. In the area. Southlake town square is a bit pricey so be prepared
Stayed 1 night in Nov 2024

4/10 Poor

JORDAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Bugs in the balcony rooms they know about but won't do anything about it
Stayed 2 nights in Nov 2024

10/10 Excellent

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect convenience.
Stayed 1 night in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my visit. The staff was very friendly. The bed was very comfortable and I loved the pillows. Shopping and dining were within walking distance.
Stayed 1 night in Nov 2024

10/10 Excellent

Joy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Service needs improvement
Nice hotel. Amazing location with shops and eateries nearby. Safe to walk around at night. I find the hotel is lacking in service, it does not give extra bottled waters other than the daily 2 bottles provided in room. The not very friendly front desk will say they ran out of it and ask you to buy from the store in the hotel.. Moved from another hotel nearby (branding on par with this, starts with M) and that hotel give out extra bottled waters for free!! The hotel also threw away my plastic packaging which I left in my room (on a desk) and it was thrown away thinking it was rubbish! I need that plastic packaging to keep my item. Seriously, aren't the cleaners job just to clean and clear the rubbish bin and not touch anything else in the room!?!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location
Stayed 1 night in Oct 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel and i would highly recommend it. We will definately stay there again in the future.
Stayed 2 nights in Sep 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Greatly enjoyed our stay there. Looking forward to the next time we visit Forth Worth!!
Stayed 4 nights in Oct 2024