Sonesta ES Suites Dallas Richardson

3.0 star property

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Photo gallery for Sonesta ES Suites Dallas Richardson

Exterior
Free daily buffet breakfast
Lobby
Laptop workspace, iron/ironing board, free WiFi, bed sheets
Laptop workspace, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Gym
  • Laundry

Explore the area

Map
1040 Waterwood Dr, Richardson, TX, 75082
  • Eisemann Center for the Performing Arts
    ‪7 min walk‬
  • CityLine
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪34 min drive‬

Room options

Suite, Multiple Beds, Multiple View (Two Bedroom)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible (Mobility Roll in Shower Two Bedrooms)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed, Multiple View (Studio)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Sonesta ES Suites Dallas Richardson

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and an outdoor tennis court. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and conference space are on-site. Weekly housekeeping is available.
Sonesta ES Suites Dallas Richardson offers 120 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Dallas Richardson. During your stay, you're just a quick walk from Eisemann Center for the Performing Arts. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes an outdoor tennis court and a 24-hour gym
  • Just a 5-minute drive from University of Texas at Dallas and 10 minutes from Galleria Dallas
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites Dallas Richardson offers its guests a seasonal outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. Barbecue grills, a vending machine, and a picnic area are also featured at Sonesta ES Suites Dallas Richardson. Free self parking is available.

This 3-star Richardson hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 900 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 150
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet (varies based on length of stay) plus a one-off USD150 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 18 March and close on 01 October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Dallas Richardson.

Property is also known as

Marriott Residence Inn Richardson
Residence Inn Dallas Richardson
Residence Inn Marriott Dallas Aparthotel Richardson
Residence Inn Marriott Dallas Richardson
Residence Inn Marriott Richardson
Residence Inn Richardson
Residence Inn Richardson Dallas
Richardson Residence Inn
Residence Inn Marriott Dallas Richardson Aparthotel
Resince riott Dallas Richards
Sonesta ES Suites Dallas Richardson Hotel
Residence Inn by Marriott Dallas Richardson
Sonesta ES Suites Dallas Richardson Richardson
Sonesta ES Suites Dallas Richardson Hotel Richardson

Sonesta ES Suites Dallas Richardson Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 380 out of 701 reviews
Rating 8 - Good. 161 out of 701 reviews
Rating 6 - Okay. 71 out of 701 reviews
Rating 4 - Poor. 38 out of 701 reviews
Rating 2 - Terrible. 51 out of 701 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keisha

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Awful customer service
Customer service was horrible. They sent 3 men to do maintenance with 2 females in room. After they seemed finished we asked them to leave, we needed to use restroom. They got angry and called police to have us removed. They lied to police and said we were rude to maintenance. I had prepaid for 2 nights, and they only refunded one because it was 1pm. That was there fault for calling police. We would have been out of there by noon, cause we were scared. Horrible hotel. Manager is never there as I asked to talk to her several times. Don't stay there, especially if you are single females.
Stayed 4 nights in Dec 2024

8/10 Good

Sravan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Well maintained. Quiet place
Stayed 1 night in Dec 2024

8/10 Good

RaSchelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Maulik

Stayed 1 night in Nov 2024

6/10 Okay

Yujie

Business traveller
Liked: Cleanliness, room comfort
Poorly managed
The hotel would be great for family stays as the rooms are big. We had the 2-room suits and both have bathrooms. However, the overall experience is not amazing. When we arrived at the hotel at around 12pm , the room is not ready. We returned at 1:30pm and the room was still not ready. Although we understand the check in time is 2pm, but usually the rooms are ready earlier than the said time. Secondly, there are a lot reviews about the great breakfast, however, we don't think the breakfast is great at all. The selection is very small and bare minimal. Thirdly, one of our bedroom is next to the other room, and the guests in the other room were very noise and partied all nights for two consecutive nights, yet nobody said anything. I am a bit disappointed with my stay this time.
Stayed 4 nights in Dec 2024

6/10 Okay

Yeqing

Not 3 star level hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Lamiha

Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Kemiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

NORMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff made my stays extremely enjoyable. Their great customer service skills and service with a smile make guests feel welcome and truly cared for.
Stayed 12 nights in Nov 2024

10/10 Excellent

LaTasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
It was a great experience. Everything was cozy fireplace was really nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanna

Stayed 1 night in Oct 2024

10/10 Excellent

farhang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do like the location and the area around here is really nice
Stayed 7 nights in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 rooms
Loved having two bedrooms when traveling with children. It was clean and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

tony a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Charzeda

Liked: Cleanliness, property conditions & facilities
Really enjoyed my stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Uziel

Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and restful
One of the quietest hotels I have ever stayed in in my well-traveled life. I slept so well.
Stayed 1 night in Nov 2024

8/10 Good

Mahesh

Liked: Staff & service
Disliked: Cleanliness, room comfort
We loved the hotel. Only thing that was not good was the sofa bed. It was in a very bad condition. Needs to be replaced. The spring on the sofa bed were visible & not comfortable to sleep. We stayed one night so somehow managed.
Stayed 1 night in Nov 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Abass

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good but our room never got cleaned for the 2 nights we stayed here. No housekeeping.
Stayed 2 nights in Nov 2024