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Sonesta Simply Suites Plano Frisco

2.0 star property

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Photo gallery for Sonesta Simply Suites Plano Frisco

Lobby
Full-sized fridge, microwave, stovetop, coffee/tea maker
Lobby
BBQ/picnic Area
Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
4701 Legacy Dr, Plano, TX, 75024
  • The Shops at Legacy
    ‪3 min drive‬
  • Stonebriar Centre Mall
    ‪4 min drive‬
  • Ford Center at The Star
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom - Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed with Sofa bed (One Bedroom - Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (85)
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About this property

Sonesta Simply Suites Plano Frisco

Hotel with a 24-hour fitness centre, near The Shops at Legacy
A 24-hour fitness centre, a snack bar/deli and self parking are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop. Weekly housekeeping is available.
Sonesta Simply Suites Plano Frisco offers 122 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Plano Frisco. During your stay, you'll be within walking distance of Children's Medical Center Plano. Features include free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Amenities include a front desk safe, convenience store and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from The Shops at Legacy and a few minutes from Stonebriar Centre Mall
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta Simply Suites Plano Frisco. Parking is available for a fee.

Smoking is allowed in designated areas at this Plano hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per night)

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per night
  • Pet fee: USD 75 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Laundry fee: USD 3

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Plano
Candlewood Suites Dallas Aparthotel
Candlewood Suites Dallas Aparthotel Plano
Candlewood Suites Dallas Plano
Candlewood Suites Plano
Plano Candlewood Suites
Candlewood Suites - Dallas/Plano Hotel Plano
Candlewood Suites Plano-Frisco Aparthotel
Candlewood Suites Plano-Frisco
Candlewood Suites Plano Frisco
Candlewood Suites Plano Frisc
Sonesta Suites Dallas Plano
Candlewood Suites Plano Frisco
Sonesta Simply Suites Plano Frisco Hotel
Sonesta Simply Suites Plano Frisco Plano
Sonesta Simply Suites Plano Frisco Hotel Plano

Sonesta Simply Suites Plano Frisco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 303 out of 653 reviews
Rating 8 - Good. 178 out of 653 reviews
Rating 6 - Okay. 74 out of 653 reviews
Rating 4 - Poor. 50 out of 653 reviews
Rating 2 - Terrible. 48 out of 653 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

james

Liked: Cleanliness, staff & service
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Stayed 4 nights in Dec 2024

6/10 Okay

Michael A

Stayed 4 nights in Dec 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly. The room fit are needs so well. Having a full size frig and kitchen was a nice change from normal hotels.
Stayed 5 nights in Dec 2024

10/10 Excellent

Cheryl

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average as far as price. Was not expecting the parking fee and pet fee, but we did it.
Stayed 2 nights in Dec 2024

8/10 Good

Rajesh

Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Maia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Nice rooms, great prices, and great staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dararat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and enjoyed staying here.
Stayed 4 nights in Nov 2024

6/10 Okay

Nasim

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Felton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sergei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2024

6/10 Okay

Paul I

Business traveller
Liked: Staff & service
Too many people hanging around the property very late at night. In front and back. For this area you could tell they did not "live" there. This area is upscale and high Tech. This property is a small lower end hotel. The price explained that once I checked in. "too dog friendly" with unfriendly owners.
Stayed 3 nights in Jul 2024

6/10 Okay

valerie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great staff!
Desk staff was helpful, cheerful, responsive. I hope I remember her name right, but when my husband left his wedding ring on the nightstand, and we were too far away to come back and look for it, Taylor (?) rushed up to our room immediately, found it, called us, and sent it to us right away. We are so grateful. Like ALL hotels, it's short on hooks. Not enough for hand towels, bath towels, toiletry bags, etc. Kitchen was well stocked.
Stayed 3 nights in Oct 2024

10/10 Excellent

LIKUSIANI

Stayed 4 nights in Oct 2024

10/10 Excellent

Krystal

Stayed 1 night in Sep 2024

4/10 Poor

Jaleesa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
If you are sensitive to smells stay away
The smell in my room resembled old mildew it lingered onto my belongings and my hair. Room was spacious but the old carpet may have been the culprit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
All clean n fruendly
Stayed 1 night in Jul 2024

4/10 Poor

Thierry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is dated.
Stayed 2 nights in Jul 2024

6/10 Okay

Tammy

Stayed 4 nights in Jul 2024

8/10 Good

Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is a little older building but very quiet.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Stayed 1 night in Jun 2024

8/10 Good

Paul

Liked: Staff & service, property conditions & facilities
Overall I enjoyed my stay. The property allows pets and there were multiple guests who had dogs, but for the 4 nights I was there I rarely heard barking. My room had a small kitchen with sink, waste disposal, microwave, full size fridge, 2 burner electric stove and plates, bowls, cups and utensils for cooking, so you don’t need to incur extra expenses eating out. Parking was good there were plenty of spaces in the main parking lot regardless of the time of day. There’s also multiple entrances into the building so you don’t need to walk all the way to the front to get in and out. There was plenty of closet and drawer space if you want to put your clothes away. The couch was comfortable and the AC worked great. Bathroom was clean but water wasn’t that hot and fixtures were not tight. One of the towel hooks was upside down which made it useless. My biggest complaint would be the pee stain on the sheets. It had intentionally been hidden and I only discovered it because I had to pull the entire duvet (which was tucked on the sides and bottom) off the bed and that’s when I saw it. I wouldn’t have been laying on it as it was on the bottom edge of the mattress but still. Housekeeping would have seen this when they were making the bed.
Stayed 4 nights in Jun 2024