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SureStay Plus Hotel by Best Western Mesquite

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Mesquite

Exterior
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, cots/infant beds
Seasonal outdoor pool, pool umbrellas, pool loungers
Lobby
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Parking included
  • Breakfast included
  • Air conditioning

Explore the area

Map
2100 N Belt Line Rd, Mesquite, TX, 75150
  • Town East Mall
    ‪5 min drive‬
  • Mesquite Convention Center
    ‪6 min drive‬
  • Lake Ray Hubbard
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪43 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

Suite, 1 King Bed, Non Smoking, Hot Tub | Room amenity

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Hot Tub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Accessible, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Dallas Mesquite

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
2.6 out of 5, (1002)
The price is €102
for 1 room
includes taxes & fees
9 May - 10 May
La Quinta Inn & Suites by Wyndham Dallas Mesquite

About this property

SureStay Plus Hotel by Best Western Mesquite

Hotel in Mesquite with free breakfast and fitness centre
A fitness centre, Access to hot tub and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
SureStay Plus Hotel by Best Western Mesquite offers 58 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Mesquite hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
During your stay at SureStay Plus Hotel by Best Western Mesquite, you'll be close to Town East Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include laundry facilities and a lift
  • On-site recreation includes a gym
  • 15 minutes by car from Kay Bailey Hutchison Convention Center and 9 minutes from Lake Ray Hubbard
SureStay Plus Hotel by Best Western Mesquite offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly SureStay Plus Hotel by Best Western Mesquite also features laundry facilities, pool umbrellas, and a lift. Self parking is free.

This Mesquite hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 1.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in October.
  • Up to 6 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Mesquite
Surestay Plus By Best Mesquite
Comfort Suites Mesquite Hotel
Mesquite Comfort Suites
SureStay Plus Hotel by Best Western Mesquite Hotel
SureStay Plus Hotel by Best Western Mesquite Mesquite
SureStay Plus Hotel by Best Western Mesquite Hotel Mesquite

SureStay Plus Hotel by Best Western Mesquite Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 338 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 139 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 158 out of 1000 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Sherry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was put in the bed was not made and there was chips all over the floor and feces in the shower . Second room I was put in the top sheet was stained I removed it . The people next to me was loud and when I was outside getting something I noticed the people staying in the room next to me had there window open unloading stuff and putting it in the room through there window . Was a run down motel and owners didn’t care about the kind of people staying there .
Stayed 2 nights in Jan 2025

2/10 Terrible

DEBI

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

No one at front desk upon arrival. Room had area for a couch but no couch. No chair in the room at all even though its a 2 queen bed room. Huge nasty dark stain on carpet in front of sink. A live roach in the toilet/tub area. The entire hotel smelled awful. Thankfully we were in late and out early. Will not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Wynnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Loren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and breakfast was good.
Stayed 5 nights in Nov 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service
The room was very clean but bed was so uncomfortable and the so called breakfest was almost non existing and powdered like coffee.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jasmine Haley

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kuwanda

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room for the price?
Stayed 1 night in Nov 2024

2/10 Terrible

Felicia

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

ASBE

Stayed 7 nights in Oct 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with a great staff!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joe

Stayed 1 night in Oct 2024

6/10 Okay

Kayla

Stayed 2 nights in Aug 2024

10/10 Excellent

Tevin, Mesquite

Stayed 1 night in Sep 2024

10/10 Excellent

Tevin, Mesquite

Stayed 1 night in Sep 2024

8/10 Good

Tevin, Mesquite

Stayed 4 nights in Sep 2024

10/10 Excellent

Tevin, Mesquite

Stayed 4 nights in Aug 2024

6/10 Okay

An

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff was ok & gave us our 2 rooms side by side. Was with family-always look for full breakfast (as advertised) for convenience. This was the poorest excuse for breakfast as I’ve ever seen!! …coffee machine only gave coffee that looked like weak tea—mild was sour—must have used same milk for waffles -horrible & not eatable—no danish, fruit or anything else. So we went to McDonalds. Will N O T stay here ever again!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The check in agent had no urgency to greet guest when checking in. Waited for them to come to the counter and not even a “sorry to keep you waiting.” The window was unlocked and people were hanging outside of the window. The fixtures were not secure (curtain rod and door handle), no linens for the pullout bed, side lamp did not work and had what appeared to be black mold on the lamp shade, tile floors were grimey feeling, there was a burn mark on the headboard. Also, breakfast only consisted of a waffle, no option for cereal, English muffin, bagel, muffins, etc. only stayed because it was so late when I got there, other options were hard to find.
Burn mark on headrest.
Bathroom door handle
Shower rod barely hanging by screw
Maybe black mold on lampshade, lamp didn’t work.
Stayed 1 night in Aug 2024

6/10 Okay

Delvet

Disliked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Linice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We heard gunshots after we checked in. Plus the property never returned our deposit- when I called about it, the clerk said that they only take incidentals with cash( which obviously was a lie). The room was dirty, but we arrived late after being on the road all day so we made do.
Stayed 1 night in Jun 2024

2/10 Terrible

Andy

Travelled with family
Stayed 1 night in Aug 2024