TRU By Hilton Allen Dallas

2.5 star property

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Photo gallery for TRU By Hilton Allen Dallas

Room, 2 Queen Beds | Desk, laptop workspace, iron/ironing board, free WiFi
Point of interest
Terrace/patio
Point of interest
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
1553 N Central Expressway, Allen, TX, 75013
  • Allen Premium Outlets
    ‪18 min walk‬
  • Watters Creek at Montgomery Farm
    ‪4 min drive‬
  • Allen Event Center
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪38 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

TRU By Hilton Allen Dallas

Hotel with free breakfast, near Allen Premium Outlets
Along with an outdoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and a hairdryer. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at TRU By Hilton Allen Dallas. During your stay, you're just a quick walk from Texas Legends Gun Range. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Eagle Stadium and a few minutes from Watters Creek at Montgomery Farm
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
TRU By Hilton Allen Dallas offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is available daily. The business-friendly TRU By Hilton Allen Dallas also features coffee/tea in common area, complimentary supervised childcare, and a front desk safe. Self parking is free.

This Allen hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 165 lb per pet)
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.00 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 503 out of 687 reviews
Rating 8 - Good. 112 out of 687 reviews
Rating 6 - Okay. 39 out of 687 reviews
Rating 4 - Poor. 18 out of 687 reviews
Rating 2 - Terrible. 15 out of 687 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Brandon

Loved the room, nice and spacious and the bed was very comfortable. Everything was more high tech than most places but figured it out quickly. Will definitely be back.
Stayed 3 nights in Jan 2025

4/10 Poor

JAGADESHWARA

Liked: Staff & service, property conditions & facilities
Very friendly staff and convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and the staff very welcoming but the one and only thing i didn't care for was the breakfast. Some of the food wasn't cooked all the way but Other then that i would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly practical and welcoming
The rooms were very practical. The spaces are well used, with hooks at the entry for purses or jackets. Cubbies for miscellaneous bags. It was just an incredible use of space that isn't typically seen. The lobby was incredible for our stay as a team for a tournament. Billiards, TV with sectional couch, chairs, tables, large table. Definitely looking into these hotels moving forward. The staff was also incredibly accommodating with all the kids strolling about. And, there is a Walmart within a drive just through the parking lot.
Stayed 2 nights in Dec 2024

10/10 Excellent

David and Delite

Stayed 2 nights in Nov 2024

10/10 Excellent

Adalila

Stayed 2 nights in Nov 2024

10/10 Excellent

Tamika

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yulia, Bothell

Travelled with family
Liked: Property conditions & facilities
Request a room on the side opposite from freeway, otherwise you will have constant noise in the room at night.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property to stay at
Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities, room comfort
TRU Allen
We were given a room with a malfunctioning heater. The room was very cold, but it was late, so we went to bed hoping the room would warm up. Cold night. Learned next morning that the room was not supposed to be rented due to the heater issue. Good service to promptly move us into a different room in the morning. New room's bedside reading lamp did not work, and hotel could not fix or replace that lamp.
Stayed 2 nights in Dec 2024

6/10 Okay

whe

Travelled with family
Used towel still on nightstand
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Won’t stay again
Stay was good. Staff was excellent. Beds were very uncomfortable, mattresses need replacement.
Stayed 3 nights in Nov 2024

10/10 Excellent

jason

Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

It’s very Clean
Stayed 4 nights in Nov 2024

8/10 Good

David

You pay for what you get, which is basically a clean, efficient dormatory room. No frills but comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Innoncent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 3 nights in Nov 2024