2/10 Hirveä
kenneth
Matkusti pienten lasten kanssa
19.8.2024
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
After discovering the room keys didn't work, returned to the front desk and she attempted to remake a set of keys unsuccessfully. She then stated that something had been changed with the door and she would let us in and slide keys under the door in a few minutes. An hour and a half go by and my son is getting hungry, I don't want to leave my belongings behind and have to have a front desk clerk let us into the room every time we return so I phone the front desk and she says that the people who can do whatever needs to be done will be there "soon" but she doesn't know when. This was at like 4pm on a Friday so it's not like we were there at an usual time or anything. That issue coupled with the road noise on the freeway side of the hotel, I was out, we went and stayed at the Hampton across the street and had zero room key or road noise issues. I will not be returning to this property, ever.
kenneth
Yöpyi 2 yötä elokuussa 2024