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DoubleTree by Hilton El Paso Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton El Paso Downtown

Pool
Reception
Suite, 1 Bedroom | Living area | 42-inch plasma TV with satellite channels, TV
Terrace/patio
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
600 N El Paso Street, El Paso, TX, 79901
  • Judson F. Williams Convention Center
    ‪4 min walk‬
  • Plaza Theater
    ‪5 min walk‬
  • University of Texas at El Paso
    ‪15 min walk‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 42-inch plasma TV with satellite channels, TV

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Patio

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1003)
The price is €141
for 1 room
includes taxes & fees
10 May - 11 May
Hotel Indigo El Paso Downtown by IHG

About this property

DoubleTree by Hilton El Paso Downtown

Hotel in El Paso with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton El Paso Downtown. During your stay, you're just a quick walk from Southwest University Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Paso del Norte International Bridge and 13 minutes from American Consulate
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Liquid Lounge – On-site bar.
M Cafe – On-site coffee shop. Open daily.
Casanova – On-site restaurant. Open daily.
Ristorante Casanova – This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A restaurant

Restaurants on site

  • Casanova
  • Liquid Lounge
  • M Cafe
  • Ristorante Casanova

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.00 per person
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 100 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thermostat in room did not work. Additionally, sometimes did not have any hot water. Property is dated.
Stayed 2 nights in Jan 2025

4/10 Poor

EL PINCHE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room and carpets were dirty. Parking was a hassle. Overall a bad stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Glendy

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is the dirtiest thing I could stay
Stayed 1 night in Jan 2025

6/10 Okay

Oliver

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great! Unfortunately though, our TV was broken and they offered to give us complimentary breakfast vouchers but they didn’t end up giving them to us.
Stayed 1 night in Dec 2024

6/10 Okay

Joshua

Stayed 2 nights in Dec 2024

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Erika

Stayed 2 nights in Nov 2024

2/10 Terrible

John

Business traveller
Did not report issues do to been extremely tired and very little time to sleep so it was more imperative to sleep then deal with the time loss complaining. Room was extremely dirty. There was dirt clumps all over the desk, carpet needed to be replaced, was given a handicap room even though I did not ask for one, shower head was need of replacement, sink faucet leaked, sink backed up, the towels were tattered shower had mold in it. I have picture to prove these statements. While I realize I should have brought it to their attention my reasons for not was stated above. That said the caliber of hotel double tree is there is no reason why any customer should be given a room in that condition.
Stayed 1 night in Dec 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Diego

It was a good experience but the bathroom sink faucet causes some of my clothes to get wet and damaged.
Stayed 1 night in Dec 2024

8/10 Good

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee almond

Stayed 1 night in Nov 2024

10/10 Excellent

Amita

Stayed 1 night in Nov 2024

8/10 Good

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place. Thought I’d give it a try. Usually I stay at Paso Del Norte. I liked that there was a restaurant in the hotel, very affordable.
Stayed 1 night in Nov 2024

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in downtown El Paso.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria V

Good
Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I didn't like was the pillow are so soft but everything was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Very safe
Stayed 2 nights in Nov 2024

10/10 Excellent

Geneva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Double tree by Hiton

Excellent service loved the property for my family stay will definitely stay again
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything was very nice. Only complaints are; most of the power outlets didn't work in the room and the shutting of other traveller's doors were very loud and violent.
Stayed 1 night in Nov 2024

10/10 Excellent

Moses

Stayed 1 night in Nov 2024