Palace Inn

2.5 star property

Choose dates to view prices

Photo gallery for Palace Inn

Exterior detail
Laundry room
Front of property
Lobby
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Cielo Vista Mall
    ‪9 min drive‬
  • American Consulate
    ‪15 min drive‬
  • Fort Bliss
    ‪17 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Along with a fitness centre, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Palace Inn. During your stay, you'll be close to Ysleta–Zaragoza International Bridge. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 8 minutes by car from Ysleta–Zaragoza International Bridge and 9 minutes from Cielo Vista Mall
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 915 out of 1226 reviews
Rating 8 - Good. 235 out of 1226 reviews
Rating 6 - Okay. 46 out of 1226 reviews
Rating 4 - Poor. 13 out of 1226 reviews
Rating 2 - Terrible. 17 out of 1226 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Denise, Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the price and value of this place. Only downfall was pulling the sheets back and there was a long hair, which could be from previous laundry (I hope) but will give the benefit of the doubt. The space felt safe, secure, and appreciated a well-lit parking area. Staff were helpful and the breakfast was a decent start to the day, ate oatmeal and fruit.
Stayed 1 night in Jan 2025

8/10 Good

Robert, Moreno Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for the short shower curtain and the old small bath towels
Stayed 1 night in Jan 2025

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Enjoyed our stay here. The room was clean and the parking lot was well lit which made us feel safe while traveling. Would stay here again if ever passing through El Paso!!
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Abraham

Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle C

Stayed 1 night in Jan 2025

10/10 Excellent

LaNae

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stop
We stayed one night on our way from Casa Grande. AZ to Denton, TX. This is a simple, beautiful hotel, with easy access from I-10. I wish more restaurants were within walking distance. Staff was courteous and rooms are spacious and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

arlene

Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cornelius

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly great!
Surprisingly exceptional. The front desk girl was very polite the room was large and clean and the bed was comfortable. They look like they care about their property. It's a basic breakfast, but it's a breakfast. Well worth the money, and I'll definitely stay there while passing through again.
Stayed 1 night in Dec 2024

10/10 Excellent

Abram

Stayed 1 night in Nov 2024

8/10 Good

Elaine

Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Cesilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Anahy

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Corny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Parking
Stayed 3 nights in Dec 2024

10/10 Excellent

Avi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Stayed 2 nights in Nov 2024

10/10 Excellent

Damian

Stayed 1 night in Nov 2024