2/10 Hirveä
Theresa
Matkusti kumppanin kanssa
15.12.2024
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
We were staying for the "Salute to Veterans Bowl" game. Biggest problem is that with knowing that the hotel was fully book they didn't staff properly. Our room wasn't available prior to the game starting - at 8pm. Which wasn't the biggest issue. Knowing this they should have expected that everyone would be trying to check in at the same time after the game. Unfortunately, they only had one person available at the check in to support ALL of the guests. There was no bottled water available for purchase in the pantry. Our room had many issues. None of the remotes would work on the TV in the suite. The couch was ripped, there was a board on the floor in the kitchen area that kept falling down every time you walked by the area. The room was only moderately cleaned at best. Very poor experience from check in to check out.
Theresa
Yöpyi 1 yön joulukuussa 2024