I never ever leave reviews and I struggled with deciding to leave this one. Winston was great, he responded to our pool issues in a timely manner, however, the property is NOT what is portrayed on VRBO. We researched long and hard to find a perfect place for our family that would be kid friendly and clean. Let me start off with the positives, the pool area is very nice. The house is in DIRE need of a good cleaning and updating...literally half of the light bulbs were burned out, the light over the table is full of dead bugs, the rugs in the house need to be thrown out and replaced they are filthy, the bedspread on our bed was completely ripped, broken tiles on the floors, broken window blinds...None of this was shown in the pictures or we would NOT have rented this house. We had 2 small children that we had to buy a walker for because the rugs were so filthy we didn't want to put them down on them. I was expecting a house like the pictures portrayed (which must have been taken years ago) but nothing in the pictures was the same as the house we got. I don't know who is in charge of updates and cleaning, but they need to be replaced. I'm sure I will get attacked as previous people who left a review that wasn't good did, but I felt I needed to let unsuspecting people know this house is not worth the $$ we paid to stay here, if I had paid 1/3 of the cost, then I would expect a house in this condition. We rent houses all the time and travel extensively, worst one yet.