The Palms

3.5 star property

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Photo gallery for The Palms

Superior Room | In-room safe, individually decorated, individually furnished
5 outdoor pools
Apartment | In-room safe, individually decorated, individually furnished
Business centre
BBQ/picnic Area

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Barbecue grill
  • Gym

Explore the area

Map
1815 N Ocean Dr, Hollywood, FL, 33019
  • North Broadwalk
    ‪2 min walk‬
  • Hollywood Beach
    ‪2 min walk‬
  • Port Everglades
    ‪13 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪54 min drive‬

Room options

Standard Studio

  • 33 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 51 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 58 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 1 Queen Sofa Bed

Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

About this property

The Palms

Aparthotel on the beach, with 5 outdoor pools
Spend the day on The Palms's beach or relax by one of the aparthotel's 5 outdoor swimming pools. Each apartment offers free WiFi and free wired Internet, a flat-screen TV with cable channels, plus a sitting area and a fridge. A microwave, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
The Palms offers 12 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Palms's beach location gets good marks from our customers. During your stay, you're just a quick walk from Hollywood Beach. Enjoy features like free breakfast and free WiFi in public areas, plus 5 outdoor pools. This comfortable aparthotel has 12 apartments. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a sitting area, a flat-screen TV and a fridge
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the 5 outdoor pools
  • Amenities include a business centre, laundry facilities and an ATM
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Hollywood Beach and 12 minutes by car from Aventura Mall
The Palms offers its guests 5 outdoor swimming pools and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The Palms also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee. You'll have access to the outdoor pool at a partner property.

This 3.5-star Hollywood aparthotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a sandy beach
  • Beach towels

Pool/Spa

  • 5 outdoor pools

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 18 per night)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Walkway to water

Laundry

  • Laundry facilities

Work spaces

  • Business centre

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Smoke-free property

Services and conveniences

  • ATM
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 12 units
  • Bicycle rentals
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [1915 n ocean dr, hollywood, fl , 33019]
The host will greet guests on arrival

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 17.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 18.00 per night
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to 1915 n ocean dr, hollywood, fl , 33019
The host will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM

Property is also known as

The Palms Hollywood
The Palms Aparthotel
The Palms Aparthotel Hollywood

The Palms Reviews

Reviews

6.4
Rating 10 - Excellent. 84 out of 244 reviews
Rating 8 - Good. 35 out of 244 reviews
Rating 6 - Okay. 29 out of 244 reviews
Rating 4 - Poor. 37 out of 244 reviews
Rating 2 - Terrible. 59 out of 244 reviews

6.6/10

Cleanliness

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Roberde, Atlanta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Jan 2025

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Joanne

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Rooms have the same number. People continuously try to go into rooms that are not theirs, unknowingly. Sheets and towels were clean but the rest of the place falling apart. Bathroom and shower walls were dark but you could still see how dirty they were. Front desk is extremely slow. Line goes out the door. “Breakfast” is one hour for all buildings at the same spot.
Stayed 1 night in Jan 2025

8/10 Good

Melanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Easy walkable parking friendly staff I only wish for more blankets but for a one night stay is was perfect
Stayed 1 night in Jan 2025

4/10 Poor

Beckie

Travelled with family
Disliked: Cleanliness, room comfort

Won’t stay here again.

Wouldn’t stay here again. They promised a lot of things in the description/amenities but did not deliver. Everything had to have an extra step to get. Towels, beach towels, pots and pans. Etc. The pictures online were not what we got. At all. We had to change 3 rooms to get what we booked. We rented a room with 2 queen bed and a King bed, and got 2 queen beds and a pull out couch that was 50+years old. It definitely has a run down motel feel. Seems like they tried to update but the contractors were messy with painting and mud for the walls. The kitchen supplies they supplied was enough for 2 people. We were a family of 5. There was no boiling pot included and they did not have one when we asked. So you had a kitchen to “cook” in but no supplies to actually be able to cook except a frying pan to cook 1 egg at a time. So we had to spend more money going out to eat. Breakfast was advertised at 8am-10am on website. It actually was open till 9am. And multiple times we were not let in to get breakfast because they ran out of food. The location was good so we thought. Till the 3rd room that was OK and decided to stay in. But it was across a very busy street. When I looked up location of where we were supposed to stay it was closer to the beach and not crossing a street. All 5 pools were not open. And a couple of them were very dirty. We spent almost 2K for a week and it definitely was NOT worth it. There was an old eviction notice on our door. The staff did not like their jobs.
Bathtub - Chipped paint
Bathroom - Not very nice
Missing floor pieces, closet not very nice.
This is what they give you for the kitchen supplies. We are a family of 5. Not going to work.
Stayed 7 nights in Dec 2024

4/10 Poor

Krisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walkable to locations. Property needs major renovations. Would recommend choosing another hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

jamal

Stayed 1 night in Jan 2025

6/10 Okay

Peter A

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort

Not palms it was flamingo

I’m accustomed to the Hbh properties but I just can’t comment on behalf of the palms because I ended up with a room in the flamingo building. Also, not sure if it was valued/priced and the same for the room and location.
Stayed 4 nights in Dec 2024

4/10 Poor

Lucila

Travelled with family
Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tavila

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I expressed my need for my disability. I was told I couldn’t get a refund. I was stuck with the place. I couldn’t even open the bathroom door. Poor construction no soap nor shampoo holder in shower truly a disaster I have plenty of pictures paint peeling from the walls, dirty walls in windows, AC unit and wall full of mildew bathroom door couldn’t shut completely, but once barely shot couldn’t open again I got stuck and the list goes on. Should not even be in service.
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Bernie

Disliked: Cleanliness, property conditions & facilities
The only good thing, property location. The bed stinks as well as the restroom. During complementary breakfast on the weekend, nowhere to sit. Just few tables and chairs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Clelia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I like the beach area but the servuce at the hotel is terrible; just the price is cheap and the room is ok.
Stayed 3 nights in Dec 2024

6/10 Okay

Sravan Kumar

Travelled with family

Huu

We booked the hotel when we reached there was an issue finally they gave different room but no hot water, especially breakfast area have worst maintenance and they gave 1 hr time for mixed hotels too crowd and big line I never experienced such these hotels
Stayed 2 nights in Dec 2024

2/10 Terrible

Amelia

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Most of the stay was fine but I can't bring myself to give them any more than a 1 star review because of what happened with my wife. She broke her ankle on the steps up to our room and I went to get some ice for it and they made me pay $4.50 for it. It's just $4 so whatever but the complete lack of caring that she was injured on their property was ridiculous.
Stayed 1 night in Dec 2024

6/10 Okay

Mickael

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Intense chemical stench

This place had an intense chemical smell that permeated the entire unit. I booked 4 nights and was only able to stay a single because the smell was so nauseating. I suspect this property is being actively treated for pests while still renting out rooms, as all the cabinets in the kitchen warned against using any of the utensils. I'm from a third world country and this is the worst hotel I've ever stayed at. Then they refused to refund the remaining days after I checked out early. Avoid at all costs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tavinisha

Travelled with family
Liked: Cleanliness, room comfort
Place was great staff are amazing also
Stayed 3 nights in Nov 2024

2/10 Terrible

Anastasia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Better to not go

They charge you extra for PARKING. Curtains and blinds do not cover everything and there is light during the night. So it always lighten up in the room . You also can hear the person next door through the wall and throught the door. Every noise. + you can hear the people passing in the street. The equipement are poor and old. Its the bare minimum. There is no lamps on nightstands and nothing to turn of the light from the bed. The internet and tv were not connected. Bugs in the bathroom.
Stayed 2 nights in Dec 2024

4/10 Poor

William

Disliked: Cleanliness, amenities, property conditions & facilities
This is an older property that is one a number managed by this company. The description lists 5 pools, complementary breakfast, etc. In fact, check-in was at a different location, there was certainly no pool on-site - who knows where they are, and the breakfast was at a third location. After stay at this place had no desire to get a cup of coffee and muffin in cellophane. Shower was scary, room over deodorized, keep your shoes on.
Stayed 1 night in Dec 2024

6/10 Okay

Jaime

The vicinity to the beach was great!
Stayed 4 nights in Dec 2024