The pictures online are deceiving and look nothing like the actual external condition of the property or the lobby. People should know where they are staying when they book the room. The employees don’t like when you ask for anything that should be included, such as towels. We were given two towels for 4 people to use over 3 days. It felt like no maintenance is performed because the toilet lid was missing, the lamp shades were torn up, the bathroom door didn’t lock, and housekeeping did not come by and empty trash or anything the three days we were there. The beds do not come made with more than a simple sheet and the comforter (which is not washed). I’ve never seen such tiny pillows in a hotel room. It’s like using nothing at all. There’s just no feeling of hospitality. We were made to feel like an inconvenience staying here and it is in an area where we felt unsafe. For breakfast there was toast and store bought pastries you usually get from vending machines. I didn’t read reviews before booking through Expedia and I regret it, but reading through the previous reviews, this appears to be an improvement compared to how it used to be. I can’t imagine it being worse.