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Edgewater Hotel - Gatlinburg

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Balcony
Front of property
Standard Room, 2 Queen Beds (Riverside) | View from room
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Gym
  • Parking included
  • Pool

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    4 min walk
  • Traffic Light #5
    4 min walk
  • SkyPark
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    69 min drive

Room options

View all photos for Room

Room | Desk, iron/ironing board, free WiFi, bed sheets

Room

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed) | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Room, Jetted Tub (Queen Bed)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

  • River view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
17 Dec - 18 Dec
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About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Edgewater Hotel - Gatlinburg gets high marks from our customers. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 4-minute walk from Ripley's Aquarium of the Smokies and 4 minutes on foot from SkyPark
Edgewater Hotel - Gatlinburg offers its guests an indoor pool, an outdoor pool, and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A terrace, a vending machine, and a fireplace in the lobby are also featured at the business-friendly Edgewater Hotel - Gatlinburg. Limited free parking is available on a first-come, first-served basis.

This 3-star Gatlinburg hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cots (infant beds) are available for USD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 885 out of 1613 reviews" "
Rating 8 - Good. 481 out of 1613 reviews" "
Rating 6 - Okay. 173 out of 1613 reviews" "
Rating 4 - Poor. 52 out of 1613 reviews" "
Rating 2 - Terrible. 22 out of 1613 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tiffani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience of the hotel in proximity to attractions. The pool and hot tubs were nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing. Would like to see the breakfast offerings expanded. The parking is conveniently located. Being in the heart of Gatlinburg gives them an edge over other hotels.
Stayed 1 night in Sep 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Likes location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!!
Stayed 3 nights in May 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Pros-Decent breakfast each day, the hotel staff was friendly and accommodating and the proximity to downtown was great. Cons-the parking garage spaces were extremely tight (even for a Toyota Corolla) and not even enough spaces for hotel guests and the elevator wait times were very lengthy due to the amount of guests either going to breakfast or checking in/out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirenia

Liked: Staff & service, amenities, property conditions & facilities
Espectacular bien acogedor cerca de todos los lugares más bellos de la ciudad cerca de anakesta ober muy buena atención super limpio y sobre todo ver a los osos 🐻 que vienen de noche es una experiencia inolvidable regresaremos
Stayed 4 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

NURFETA

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel for the Gatlinburg area walking distance to shops
Stayed 2 nights in Aug 2024

6/10 Okay

Stefanie

Travelled with family
Liked: Cleanliness, staff & service
Beds were hard as a rock. Everything was older but mostly clean. The location was great though.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tayllor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Nice and quite hotel, just off the main strip in Gatlinburg. I would stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Amber

Travelled with family
Liked: Cleanliness, staff & service
Eh so so
Location is good and staff was friendly. The rooms are very old and outdated. Bed was terrible. Parking garage is scary and overcrowded. Water was leaking from the pool into the garage. It needs a make over bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edgewater Hotel is right in town, within walking distance of all the biggest attractions and dining opportunities. Staff was friendly and professional.
Stayed 3 nights in Aug 2024

8/10 Good

Robert, Bluefied

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to most attractions
Stayed 2 nights in Aug 2024

10/10 Excellent

Marixza

Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance in downtwon Gatlinburg.
Stayed 1 night in Aug 2024

10/10 Excellent

jesse

Liked: Property conditions & facilities
Perfect
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd time staying here, it is a great location and clean! Marsha took care of us at the front desk and was super friendly. Parking... well atleast there was some. Its tight and some people keep parking in the drive instead of actual spots, but thats a problem everywhere.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bears warnings are real! 😁 We only stayed 2 nights but saw black bears 4 different times right in front of the hotel. It was fun.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, it was quiet, even though we were directly over the pool. So the kids were a bit noisy. Beautiful view of the mountain, room was clean, Bed extremely comfortable. Last day, my partner found a huge cockroach, crawling across the floor, he used my sneaker to kill it. A few minutes later, the little critter was up and moving again! It took a few smashes to finally send him to cockroach heaven and down the toilet. Other than that, no issues whatsoever! Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find the office and navigate the lot other than that it was a nice place
Stayed 1 night in Jun 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024