Courtyard by Marriott Grand Rapids Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Grand Rapids Airport

Exterior
Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking | Living area | Flat-screen TV
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
4741 28th St SE, Grand Rapids, MI, 49512
  • Patterson Ice Center
    7 min walk
  • MSA Fieldhouse
    3 min drive
  • Woodland Mall
    4 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    6 min drive

Room options

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Hearing Accessible)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Courtyard by Marriott Grand Rapids Airport

Grand Rapids hotel in Kentwood with fitness centre and 24-hour business centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space. Housekeeping is available on request.
Courtyard by Marriott Grand Rapids Airport offers 84 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Grand Rapids Airport. During your stay, you're just a quick walk from Patterson Ice Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • WiFi for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 7 minutes on foot from Patterson Ice Center and a 2-minute drive from Orbit Room
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 625 square feet (58 square metres) and includes conference space. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Grand Rapids Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Grand Rapids hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 625 square feet of conference space
  • Meeting room

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 1997
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. Guests are required to download the property's Marriott Bonvoy mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport
Courtyard Marriott Hotel Grand Rapids Airport
Marriott Courtyard Grand Rapids Airport
Marriott Grand Rapids Airport
Courtyard Marriott Grand Rapids Airport Hotel
Courtyard By Marriott Rapids
Courtyard by Marriott Grand Rapids Airport Hotel
Courtyard by Marriott Grand Rapids Airport Grand Rapids
Courtyard by Marriott Grand Rapids Airport Hotel Grand Rapids

Courtyard by Marriott Grand Rapids Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 215 out of 454 reviews" "
Rating 8 - Good. 134 out of 454 reviews" "
Rating 6 - Okay. 52 out of 454 reviews" "
Rating 4 - Poor. 32 out of 454 reviews" "
Rating 2 - Terrible. 21 out of 454 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

DEBORAH

Disliked: Amenities
The gentleman that checked me in was very nice. The room was so so. The bed and the pillows were Horrible. Pillows were old and flat except the one that had feathers sticking out everywhere. I asked for different pillows, never received them. The mattress was very uncomfortable. No microwave in room. No breakfast available. They have a little snack shop but it is closed on weekends. I needed to stay an extra night , when I asked the woman at the desk she said it would be $200 and that was for a Monday. I told her no thanks and that I would find another hotel. She wouldn’t try to do anything for me. So happy that they have that much money and that steady customers are not important.
Stayed 2 nights in Aug 2024

4/10 Poor

Allison

Stayed 3 nights in Aug 2024

4/10 Poor

Allison

Disliked: Cleanliness, staff & service, room comfort
Stay somewhere else
Hotel service was lacking at the front desk and lobby restaurant/bar which was closed during our stay for lack of staffing. This was difficult when in town for a wedding and without a vehicle. Room had numerous maintenance issues - walls paper thin - no extra toilet paper or cups in our room. We had a suite and were disappointed with the condition of it, cleanliness and lack of service/amenities. For the price - definitely not worthwhile. On a busy road so the room was noisy. Poor lighting in the room made it hard to see what you were doing.
Stayed 3 nights in Aug 2024

4/10 Poor

Lindsay

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had higher hopes for this hotel as we’ve stayed at several Courtyards before. Our room was not clean and they gave us 2 towels for a 4-night stay. There was no housekeeping service until checkout and the coffee shop in the lobby was closed the entire stay. It is VERY noisy, lots of road noise and thin walls, I could hear the conversations of all our neighbors. I give the area around the hotel a 3 because there are lots of restaurants and things to do and pretty close to the airport which is convenient but overall not a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to come and go!
Stayed 1 night in Aug 2024

10/10 Excellent

matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 3 nights in May 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

John

Stayed 1 night in Jul 2024

8/10 Good

Jarvis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

2/10 Terrible

Saskia

Business traveller
Disliked: Staff & service
Very bad unfriendly hotel manager
The general manager was very unfriendly, she told me I had booked only one room and the hotel was full. I had booked 2 rooms.
Stayed 1 night in Jun 2024

8/10 Good

Erin, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

JANINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Adam

Stayed 1 night in Jun 2024

4/10 Poor

Adam

Travelled with family
Disliked: Staff & service
We asked for room service upon arrival as it was offered every other day and we knew with the heat and activities planned we would like fresh towels. On day 3 we had to request it again. The lobby lounge and breakfast we not open one time from Thursday - Monday. Disappointed in the quality for the price paid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Laressa, Oak Park

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay to get some rest. Clean, and easy access to all types of businesses.
Stayed 2 nights in Jun 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jill

Liked: Cleanliness
Someone charged food to my room 2 times duringmy stay & the checkout personal wasn't very helpful with the details on when & how much .
Stayed 1 night in Jun 2024

8/10 Good

Erin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not-so-goods and goods
The pull out sofa bed was awful - could feel every spring in the mattress and the entire frame was tilted so that the feet were higher than the head. The room was clean except the pull out bedding was dirty. Lighting in room was extremely dim and insufficient. Front desk service + cleanliness of main entry, lobby areas was excellent. The gym was very nice.
Stayed 2 nights in May 2024

8/10 Good

ken, Ypsilanti

Travelled with family
Liked: Staff & service, property conditions & facilities
No pool, and room wasn’t refreshed, towels replaced etc.
Stayed 2 nights in May 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed four nights and our room was never cleaned.
Stayed 3 nights in May 2024

6/10 Okay

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They did not clean room as requested. Way too snall of a room for the money. Tv also too small and difficult to use
Stayed 2 nights in May 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great! I liked the workout facility and the convenience of the location. I also thought the room was clean and comfortable. I did not like the paper thin wall between us and the people who stayed in the adjoining room. When they talked, it sounded like they were in our bathroom.
Stayed 2 nights in May 2024