6/10 Okay
Denis B.
17 Mar 2025
Liked: Cleanliness
Great location; unit needs some upgrades.
Let me start by saying that we absolutely love Hilton Head! The location of this townhouse is perfect. Right in the middle of everything. I will say that the 3 bathroom upgrades were done very nicely. The new living room furniture was well chosen and comfortable. Now for the bad news: the kitchen needs a lot more than just a facelift. The cabinets are old and pretty damaged, the icemaker is inoperable, the stove came apart during our stay and, it’s an understatement if I say that there is an excessive amount of items in the kitchen cabinets (67 coffee cups - no joke). We did speak to the property management team, Island Rentals, and they could not have been any more accommodating. Jay, especially was an absolute rockstar!! We had an issue with the bed in the master bedroom and they did all that they were permitted to do by the owner, swapped mattresses. If you are only staying for a week, you might be able to look past a few of these things, but when it’s an extended stay, a difficult mattress is really hard to put up with. We even purchased an 100 mattress pad in an effort to help the situation. All in all, we love the development and will return…. likely just renting another unit.
Denis B.
Stayed 49 nights in Jan 2025