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Sheraton® Princess Kaiulani Waikiki Beach

4.0 star property

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Photo gallery for Sheraton® Princess Kaiulani Waikiki Beach

Beach/ocean view
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Rooftop terrace
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • International Market Place
    ‪3 min walk‬
  • Waikiki Beach
    ‪3 min walk‬
  • Waikiki Beach Walk
    ‪9 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (No View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking (No View)

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Kaiulani Wing)

Room, 1 King Bed (Kaiulani Wing) | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Kaiulani Wing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking (No View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (No View)

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Princess Wing)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

Room, 2 Double Beds, Partial Ocean View, Tower (Renovated) | Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

  • Partial ocean view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

Beach/ocean view

Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

Beach/ocean view

Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Princess Wing)

  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Princess Wing)

  • Ocean view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Tower (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View, Tower (Renovated)

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

  • Partial ocean view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, City View, Tower (Renovated)

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View, Poolside (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Pool View, Poolside (Renovated)

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View, Tower (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (Renovated)

  • Ocean view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View, Poolside (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Pool View, Poolside (Renovated)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Ocean View (Renovated)

  • Ocean view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Transfer Shower, Ocean View (Mobility/Hearing Access, Renovated)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Transfer Shower, Ocean View (Mobility/Hearing Access, Renovated)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible Bathtub, City View (Mobility/Hearing Accessible, Renovate)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible Bathtub, City View (Mobility/Hearing Accessible, Renovate)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Kaiulani Wing)

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Sheraton® Princess Kaiulani Waikiki Beach

Hotel with a 24-hour fitness centre, steps from International Market Place
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Additionally, a bar/lounge, a poolside bar and a 24-hour business centre are on-site. Change of bedsheets is available on request
Sheraton® Princess Kaiulani Waikiki Beach offers 1000 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Sheraton® Princess Kaiulani Waikiki Beach. During your stay, you're just a quick walk from International Market Place. Enjoy features like an outdoor pool, a restaurant and a 24-hour gym.
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the helpful staff
  • Steps from International Market Place and 3 minutes on foot from Waikiki Beach
Sheraton® Princess Kaiulani Waikiki Beach offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14451 square feet (1343 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at Sheraton® Princess Kaiulani Waikiki Beach. Parking is available for a fee.

This 4-star Honolulu hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Sheraton® Princess Kaiulani Waikiki Beach has a restaurant on site.
Splash Bar – This poolside restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Splash Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,451 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani
Sheraton® Princess Kaiulani Waikiki Beach Hotel
Sheraton® Princess Kaiulani Waikiki Beach Honolulu
Sheraton® Princess Kaiulani Waikiki Beach Hotel Honolulu

Sheraton® Princess Kaiulani Waikiki Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 710 out of 1358 reviews
Rating 8 - Good. 393 out of 1358 reviews
Rating 6 - Okay. 158 out of 1358 reviews
Rating 4 - Poor. 61 out of 1358 reviews
Rating 2 - Terrible. 36 out of 1358 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christian

Liked: Cleanliness, staff & service
All good except the elevator. It took forever to come down from the 29th floor
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay over new years
The hotel was located close to the beach, lots of activities if you wanted to participate. The elevators were being worked on which was pretty much a nightmare the few days around new years. Our room was cleaned everyday, pool area was kept very clean as well
Stayed 9 nights in Dec 2024

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff! Easy check in.
Stayed 5 nights in Jan 2025

10/10 Excellent

Eugen

Stayed 5 nights in Dec 2024

4/10 Poor

Noriko, Shoreline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Dec 2024

4/10 Poor

Jin feng

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Elevator wait each time was 10-15 minutes. The repairs being done were not disclosed in advance. There was zero compensation(perhaps even one night’s resort fee?) very disappointing Will never stay again
Stayed 5 nights in Dec 2024

6/10 Okay

Joe

Travelled with partner
Elevators are generally out of service making it difficult to access to room. Additionally we had reservations for a king bed with ocean view but there was none available and we had to make do with a room with 2 Double beds.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYE stay
I checked in early the day ahead of our stay thru a text message. The day of our reservation, I received a text around 11:30am saying our room was ready! Arriving at the valet, they were very understanding of my need to leave the car for a bit while I helped by 90 y.o. mom into the lobby. They grabbed our bags and moved them to bell service who provided a call tag to present to the front desk. Check in was quick and efficient, we even got a free upgrade, and we were upstairs in no time! Room was clean and comfortable. Everyone we came in contact with were friendly, polite, and helpful. The only issue we had was with the mini fridge in the room. It didn't quite keep things cold but we were there for only one night so no complaint was made. I would highly recommend staying here.
Stayed 1 night in Dec 2024

10/10 Excellent

Ying

Stayed 7 nights in Dec 2024

8/10 Good

patricia yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hospitality
Stayed 6 nights in Dec 2024

10/10 Excellent

kan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great to access to the beach and go shopping!
Stayed 1 night in Dec 2024

10/10 Excellent

Byungkyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommendable Hotel to stay
Stayed 7 nights in Dec 2024

4/10 Poor

Lucia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms are much smaller than other hotels like the Hyatt. Elevators were not working and there were long waits. They claim to have overbooked the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kuljit Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Besides the delay in the elevators, everything else was really good. I would recommend this hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

George, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel not by any means is new, but, they do keep it in very great shape. The staff is probably one of the best we've experienced. So very friendly, polite and eager to assist. They answered questions and gave directions to all interesting areas. The location is in the center of Waikiki with the Moana Surfrider (one of the oldest hotels in the state) across the street. The International Market Place right next door with a Target store in the complex. Shopping around the hotel is pricey, but good to look around and people watching. I would stay at the Princess Kaiulani again.
Stayed 5 nights in Dec 2024

2/10 Terrible

Tracey, Mississauga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I have ever stayed in at the very best It’s a motel, not even a two star rating. It is very noisy at night and hard to get a good night sleep. Be prepared to wait for the elevator for over 20 minutes each time. Also the carpets and flooring are quite worn out. To be precise do not expect much at this place you will be better of booking a room elsewhere. This facility is not in keeping with Sheraton standards. Such a shame!
Stayed 4 nights in Dec 2024

6/10 Okay

Nani

Liked: Cleanliness
"I paid for 2 beds and I only got one" That was all I had to say and the phone staff and manager provided a very generous comp. Otherwise we would have been fuming. The girl who checked us in, however, didn't even notice or mention the fact. Din't get her name but she was fairly pretty and most definitely snooty. In terms of room/view, old remodeled building, small room and cery crappy garage view. Cleanliness is good. We did check in very late after attending a dinner/show package at PCC. Excellent restaurant staff, excellent building location close to beach/inside waikiki. My brother in another room complained 2 of the elevators were broken at his wing. This is Hawaii. This is pretty decent for what it is. Grateful the phone staff/manager were professionals.
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel
Stayed 6 nights in Nov 2024

8/10 Good

Minh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and next to international market. One thing needs improment on is the elevator is super slow at time.
Stayed 6 nights in Dec 2024

8/10 Good

Anggreliana

Travelled with family
The location is superb. Very convenient. Access to rooms are difficult via lifts due to being repaired.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jared Scott

Stayed 7 nights in Dec 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and recreation deck!
Stayed 9 nights in Dec 2024

10/10 Excellent

Eduardo

Stayed 7 nights in Dec 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location. The amenities of the hotel are good. You get what you pay.
Stayed 7 nights in Dec 2024