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Candlewood Suites Houston - Pasadena by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston - Pasadena by IHG

Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Fridge, microwave, stovetop, dishwasher
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
3450 East Sam Houston Parkway, Pasadena, TX, 77505
  • Pasadena Convention Center & Fairgrounds
    ‪6 min drive‬
  • NASA Johnson Space Center
    ‪16 min drive‬
  • Space Center Houston
    ‪21 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comms, Mobil, Access Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Houston - Pasadena by IHG

Hotel in Pasadena with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Weekly housekeeping is available.
Candlewood Suites Houston - Pasadena by IHG offers 81 air-conditioned accommodations with DVD players and free newspapers. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Pasadena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Houston - Pasadena by IHG. During your stay, you'll be within walking distance of iT'Z Family Food & Fun. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from iT'Z Family Food & Fun and a few minutes from St. Luke's Patients Medical Center
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Houston - Pasadena by IHG. Self parking is free.

This Pasadena hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Printer

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 16 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Houston Pasadena Hotel
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pas
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pasadena an IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Pasadena
Candlewood Suites Houston - Pasadena by IHG Hotel Pasadena

Candlewood Suites Houston - Pasadena by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 270 reviews
Rating 8 - Good. 51 out of 270 reviews
Rating 6 - Okay. 19 out of 270 reviews
Rating 4 - Poor. 8 out of 270 reviews
Rating 2 - Terrible. 24 out of 270 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience
Very nice facility. I will stay there again when I’m back in town .
Stayed 2 nights in Dec 2024

2/10 Terrible

katrina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Flor

Stayed 1 night in Dec 2024

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose, Katy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Folake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Quiet room. Water pressure was a bit weak and never really got hot.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No problems very quiet and safe , bathrooms could've been a little cleaner
Stayed 2 nights in Nov 2024

10/10 Excellent

Manuel

Stayed 2 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. My issue is we requested a king size bed and was on our reservation. We did not know until after we unloaded our belongings that they put us in either a full or queen size room. Since we were already in we decided to make due. Asked the receptionist about the discrepancy and she looked and said it shows a King size but it was changed just before we arrived and did not know why.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Wrong room given
Overall, it was a pleasant stay. My complaint is that I paid for a KING suite and when I got there, the clerk said that they had a family come in before me and they had to switch some things around and therefore, I no longer had a King Suite but a Queen. I was unhappy about this because I paid for a King. He proceeded to tell me that the rate I pay on Hotels.com is much lower than the normal rate. My response was, "It doesn't matter. When I pay for something, I expect to receive that something... no matter the cost."
Stayed 2 nights in Nov 2024

10/10 Excellent

frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Fredrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Stayed 1 night in Aug 2024

6/10 Okay

Omar

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 2 nights in Jun 2024

2/10 Terrible

Jennifer

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dishes were dirty in the room. I was right next to the front desk and it was noisy. The patio was also right outside my window and it was noisy every night til well past 11 so it was difficult to sleep. I had to ask for clean towels. No tv remote.
Stayed 4 nights in Jun 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness
The linen on bed was dirty. There were little bugs flying around. I didn’t feel like room was thoroughly clean.
Stayed 4 nights in May 2024

10/10 Excellent

Noe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great prices
Stayed 2 nights in May 2024

6/10 Okay

D'Keisha

Stayed 3 nights in May 2024

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