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Residence Inn by Marriott Houston by The Galleria

3.0 star property

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Photo gallery for Residence Inn by Marriott Houston by The Galleria

View from property
Lobby lounge
View from property
Outdoor pool
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Pool
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
2500 Mccue Rd, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • Memorial Park
    ‪3 min drive‬
  • Houston Zoo
    ‪9 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free WiFi

Executive Suite, 1 Bedroom

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed with Sofa bed

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Houston by The Galleria

Hotel with free breakfast, near Memorial Park
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, Access to hot tub, self parking and coffee/tea in a common area are on-site. Housekeeping is available on request.
Residence Inn by Marriott Houston by The Galleria offers 146 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Houston by The Galleria. During your stay, you're just a quick walk from Westheimer Rd. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Memorial Park and 8 minutes from Children's Museum of Houston
  • Pets welcome for a fee
Residence Inn by Marriott Houston by The Galleria offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Residence Inn by Marriott Houston by The Galleria. Parking is available for a fee.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.98 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 16.00 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Houston Galleria Aparthotel
Residence Inn Marriott Aparthotel Houston Galleria
Residence Inn Marriott Houston Galleria
Resince riott Houston Galleri
Residence Inn by Marriott Houston by The Galleria Hotel
Residence Inn by Marriott Houston by The Galleria Houston
Residence Inn by Marriott Houston by The Galleria Hotel Houston

Residence Inn by Marriott Houston by The Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 828 reviews
Rating 8 - Good. 239 out of 828 reviews
Rating 6 - Okay. 99 out of 828 reviews
Rating 4 - Poor. 63 out of 828 reviews
Rating 2 - Terrible. 54 out of 828 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Douglas Jon

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was helpful, but communications were difficult due to language barriers. The property was in need of repair. The first night we stayed there was no hot water. The carpeting was held down with duct tape, and the dishwasher fell out of the cabinet. The breakfast team was amazing, they were always cheerful and kind. I wish all of the staff were like them. The location was very good, for what we needed. Just might be better options available.
Stayed 5 nights in Dec 2024

6/10 Okay

chanel

Travelled with partner
Liked: Staff & service, amenities
It was an ok quick stay
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not Marriott Standard
The property looks very run down and old. The door we entered to our building was all scuffed up and poorly maintained. The room smelled. The drapes were in poor condition. The bathtub was stained. AND we had no hot water the entire stay. Additionally, we were unable to turn off tv because the batteries in the remote needed to be changed. After a trip to front desk and a second set of batteries that didn't work, the night clerk came to our room with fresh batteries. She was helpful, but the hotel did not seem concerned about correcting the hot water problem. We were advised the boiler was reset as we were checking out. Also, I opened a closet in the kitchen to find a rusty and corroded air conditioning unit that made weird noises. This is a dump!
Stayed 1 night in Dec 2024

10/10 Excellent

Rodolfo

Stayed 1 night in Dec 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very polite & courteous. Clean
Stayed 1 night in Nov 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

lorenzo

Liked: Staff & service
Disliked: Cleanliness
They had roaches
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not Up to Marriott Standards
Weird design. Felt like a converted apartment complex. Pool and hot tub taped off. Very unhelpful staff. Would stay elsewhere with all of the choices in that area.
Stayed 3 nights in Oct 2024

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Bernadine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was highly discontented and disappointed with the condition of this hotel. It is far below what one would expect from a Marriott affiliate. I saw 2-3 roaches in my room each night of my stay. The sofa bed was in poor condition. It seemed to be pretty old. I will NEVER spend another night here, especially given the price. The staff was very friendly but the room was awful.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Surprised it's a Marriott.
The room itself was comfortable and clean. The common areas were in need of renovation. For example the doors were very dirty and need to be painted. I would say rooms were nice but the outside areas are more to a motel 6.
Stayed 1 night in Nov 2024

4/10 Poor

john

This is a very dated property and is in need of updating
Stayed 2 nights in Nov 2024

8/10 Good

Jumean, ABBOTSFORD

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites were spacious. Overall a good short stay that is walking distance from the Galleria
Stayed 1 night in Nov 2024

8/10 Good

Jose

Stayed 2 nights in Oct 2024

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Im very happy with the service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice folks. Accommodating when needed. A little older property but VERY clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Paule

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Older property under renovation — very rough looking, but clean and well appointed inside. Not for the faint- hearted.
Stayed 1 night in Oct 2024

10/10 Excellent

Natasha

Stayed 2 nights in Sep 2024

4/10 Poor

Mahmoud

Stayed 16 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet ... area had plenty of options. Secure.
Stayed 2 nights in Oct 2024

8/10 Good

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Jul 2024

6/10 Okay

Serena, East Aurora NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great , hot tub was too hot . Breakfast was great on weekends not during the week. Was very clean and the gal at breakfast was nice , helpful and welcoming. Cleaning staff never came back to clean the room. I would go back if I could have a first floor room. Patio was good but could be alot cleaner.
Stayed 4 nights in Oct 2024