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Extended Stay America Select Suites Jacksonville Southpoint

2.5 star property

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Photo gallery for Extended Stay America Select Suites Jacksonville Southpoint

Desk, free WiFi, bed sheets
Exterior
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop
Deluxe Studio, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
4693 Salisbury Rd, Jacksonville, FL, 32256
  • Saint Vincent's Medical Center Southside
    ‪16 min walk‬
  • St. Johns Town Center
    ‪6 min drive‬
  • University of North Florida
    ‪7 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Lobby

Extended Stay America Suites Jacksonville Deerwood Park

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
2.6 out of 5, (1002)
The price is €64
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Extended Stay America Suites Jacksonville Deerwood Park

About this property

Extended Stay America Select Suites Jacksonville Southpoint

Hotel in Jacksonville with free parking
Along with conference space, this smoke-free hotel has laundry facilities and barbecues. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, a TV in a common area and a front desk safe are on-site. Housekeeping is available on request.
Extended Stay America Select Suites Jacksonville Southpoint offers 100 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Select Suites Jacksonville Southpoint. During your stay, you'll be within walking distance of Saint Vincent's Medical Center Southside. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, conference space and laundry facilities
  • 6 minutes by car from St. Johns Town Center and 13 minutes from Mayo Clinic Florida
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Select Suites Jacksonville Southpoint offers its guests barbecue grills, a vending machine, and a picnic area. Public spaces have free WiFi. Extended Stay America Select Suites Jacksonville Southpoint also features laundry facilities, a front desk safe, and a television in common area. Free self parking is available.

This Jacksonville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Rd-Southpoint Hotel Jacksonville-Salisbury
Extended Stay America Suites Jacksonville Salisbury Rd
Extended Stay America Jacksonville Salisbury Rd Southpoint

Extended Stay America Select Suites Jacksonville Southpoint Reviews

Reviews

5.4
Rating 10 - Excellent. 189 out of 966 reviews
Rating 8 - Good. 129 out of 966 reviews
Rating 6 - Okay. 162 out of 966 reviews
Rating 4 - Poor. 175 out of 966 reviews
Rating 2 - Terrible. 311 out of 966 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel with no amenities
Worst experience. We had so much inconvenience -We booked a room which had refrigerator, microwave, dishwasher and oven but the front desk refused to provide any utensils or dishes. They said all things are locked in a cabinet and they don't have the keys. I have stayed in many other extended stay hotels and had good experience but this one was THE worst. The rooms have poor lighting and are so untidy.
Stayed 1 night in Dec 2024

2/10 Terrible

Pramod

Disliked: Cleanliness, staff & service, property conditions & facilities
One of the worst experience with hotel and expaedia customer care . Cant say which was worse. Booked a room and went there. Boooking was with my name. I presented my id and card. Lady on front desk said that other person with me need a id too . Unfortunately other person doesn't had a valid id at that time . Though booking was with my name but lady refused. I have been a frequent traveller and never faced such issue. Lady was ready to cancel the reservation and asked to call expaedia . Expaedia customer care agent was so rude . I told him hotel is ready to cancel but this guy bluntly said no this can not be cancelled. I have used Agoda earlier and faced flight cancelation and they went out their way to help with hotel booking.bad experience with expaedia. Will try to avoid expaedia as much as possible in future
Stayed 1 night in Dec 2024

8/10 Good

Tedric

Stayed 7 nights in Oct 2024

6/10 Okay

Teodoro

Liked: Room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Jhosan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean 👌
Stayed 4 nights in Oct 2024

2/10 Terrible

Frederick

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!!!!
No TV in the room. Front desk unprofessional.
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got there after booking I was told they had no room for us. Got left with no choice but to sleep in the car. Drug infested hotel don’t make the mistake I made. Don’t sty here.
Stayed 1 night in Aug 2024

2/10 Terrible

Perla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They want to charge now for silverware and cookware. My room was in terrible conditions. Floor lifting up from the ground. The area was very unsafe. The front desk was very kind and helpful.
Stayed 1 night in Sep 2024

2/10 Terrible

Jayzel Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a CATFISH. They over booked so our original room was taken. They wanted my husband and father in law to bring a bed down THEMSELVES in order for us to stay. This place looked run down and it smelled.
Stayed 7 nights in Sep 2024

2/10 Terrible

Valerie Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Valdes

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

2/10 Terrible

Rabeea

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell so bad
Stayed 4 nights in Aug 2024

4/10 Poor

Ketuire

Stayed 2 nights in Aug 2024

10/10 Excellent

Delia

Stayed 1 night in Aug 2024

6/10 Okay

Raine

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It’s a roof over your head if you have nowhere else to go. Overall It was a cheap option for my family when we were displaced due to construction at our home, which was what we needed so I won’t say it was horrible but there were definitely some issues. Staff were friendly but not always available, even at the front counter; during check in we had to ring the phones until someone showed up. The lobby area is also only available if you already have a key card so we had to wait with a poor Uber eats delivery person until a guest at the hotel saw us and let us in. There appeared to be one rolling bellhop for the entire hotel, elevator was maybe safe to use, and there was a strange overpowering smell only on the first floor that we could not figure out. Hallways sometimes clean of trash and sometimes not and we caught a gentleman sleeping in the hallway one evening. If it came down to it we would stay again if there wasn’t any other option, but given the choice and funds we would probably stay somewhere else.
Stayed 5 nights in Jul 2024

6/10 Okay

Summer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are just not many areas in this facility that appeared either clean or in a good state of repair. This applies to the room interior as well. Every passageway, corridor, and stairwell had a stale, musty, moldy smell that permeated into the room. For an 'extended stay' location, you have to ask at the desk if you want pots, pans, silverware, plates, etc. Not even a coffee maker in the room! The bathrub/shower had stains and dirt. The bed linens looked like they had been slept in and not changed. They do little or nothing to maintain a quiet, orderly environment. Every night of my stay, there were loud, violent arguments/confrontations on the floor above that drew attention on the lower floor. It was impossible to report because it is next to impossible to find a staff member, especially 'after hours'. The outdoor pool. Is only partially filled and judging from the green and brown tinge to the water/pool, probably NOT a good idea to take a dip (the toilets are cleaner, but that's really not a high bar to exceed). Even the exterior dumpster was overloaded with an abundance of trash and full trash bags scattered on the ground and spilling into the parking lot. I realize that a hotel can do little to determine the clientele, but this location felt more like a transitional housing location for the homeless, NOT a cozy 'home-away-from-home' and CERTAINLY NOT the welcoming, convenience of home residence. A repulsive, disappointing experience not fit for temporary shelter,
Stayed 5 nights in Jul 2024

2/10 Terrible

Bridget

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable
Upon arrival we found the reception all locked up we travelled 18 Hours to find ourselves locked out took an hour to get someone to come and let us in who then closed up reception again with no access to support phone they supplied on wall not even connected Given room 307 on top floor go in was filthy smelt of urine and big massive stain they looks like urine on floor sofa bed stuck up in the air broke unusable and dirty Sheet directly on the mattress no mattress cover they can be satanized bath tub dirty garbage cans full no one to contact to get a different room this room needs to be condemned As we only had 2 nights we decided to suck it up. But on arriving back at the hotel after staying out over 13 hours the elevator was broke and was told to walk to the 3 rd floor I explained I could not walk stairs. Her reply was well I’m sorry but what do I expect me to do it be off until morning at this reply I got very upset and she then went on to tell me give me a minute I’ll go sort it myself and with in 5 minutes she resent it and was working it was just laziness that she planned to leave it to someone to fix the next day I will never stay here again and got ripped off the place needs closing down
Stayed 2 nights in Jul 2024

2/10 Terrible

Lasadie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Dominique

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Thank you
Stayed 1 night in May 2024

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stole money
Stayed 1 night in Jun 2024

8/10 Good

Tekeisha

Liked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Crystal

Disliked: Cleanliness
Didn't like the incident that happen and how staff handled it. No apologies were given for the inconvenience you had for the day with hotel being shut down by the police.feel like it should have been more done
Stayed 2 nights in Jun 2024

2/10 Terrible

Lovie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay there ever again. They had bed bugs, we couldn’t even sleep.
Stayed 1 night in May 2024